Training Specialist

The Training Specialist reports to the Director of Learning & Development – Operations, with strong relationships to Admin Operations, Payroll, Community Accounting, Regional HR, and Corporate Operations teams, as well as the Department Heads and Executive Director in each community supported. This role provides and develops training, conducts training needs assessments for key roles in our communities, and helps innovate and implement processes to enhance workforce development.

The position requires frequent travel within the regions and to the Home Office.

• Develops multi‑media programs and materials for trainings, presentations, workshops, etc.
• Creates instructional design materials for Benchmark University
• Acts as primary trainer for various operational platforms throughout BSL, including - but not limited to:
  Dimensions, Dayforce, etc
• Develops process improvements to ensure uniform training occurs throughout all communities/regions
• Develops and maintains documentation on systems and processes to be used for associate training
• Administers a record‑keeping system to track employee training participation and progress
• Assists in other administrative and budgeting tasks associated with training programs.
• Maintains training records via the Learning Management System (e.g. trainee lists, schedules, attendance sheets)
• Partners with the L&D Coordinator to coordinate training sessions and training locations; may proactively reach out to all points of contacts for training locations to communicate course details, enrollment, supplies, food, etc.
• Prepares and disseminates materials (e.g. instructional notes, feedback forms, etc.)
• Markets available training opportunities to employees and provides necessary information
• Acts as a point‑of‑contact for participants
• Reports on training activities and results
• Recommends improvements or new training programs
• Partners with the Learning & Development team to ensure supplies are on hand, replenishes stock; maintains inventory and keeps training areas organized
• Assists with other training opportunities to develop the workforce as they arise
• Sets clear priorities, completes assignments in a timely manner while managing multiple duties and responsibilities
• Other duties as assigned

• Associate’s degree in business or related field;
  Bachelor’s degree preferred
• 5+ years workforce and labor management systems experience
• 2+ years as an adult educator
• Prior experience as a Director of Business Administration (DBA) a plus

As a Home Office associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to, the following:

• 10 paid holidays plus 1 floating holiday
• Vacation and Health & Wellness Paid Time Off
• Tuition Reimbursement Program
• Physical & Mental Health Wellness Programs
• Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield