Sales Training Manager

Overview

The Sales Training Manager will partner with cross‑functional stakeholders to understand and address the needs of the ZB Sales Teams. They will serve as a subject matter expert for Knee, Hip, and TDS products and facilitate trainings covering process and procedures. The role will establish and maintain partnerships with product, marketing, and commercial channels to keep training content aligned with business changes, including new product launches, enhancements, and market trends.

They will consult with Instructional Designers and Learning Consultants to stay current in adult learning practices, ensure program value is measured against KPIs, and conceptualize and deliver blended learning experiences using modalities such as eLearning, VR/MR, Classroom, Hands‑On, Webinar, and Field Based. The manager will assess learner knowledge and skills through pre‑ and post‑tests, skill demonstrations, case presentations, role plays, and surveys, provide feedback and coaching, manage budgets, train additional team members, and share best practices, mentor, coach, and facilitate train‑the‑trainer sessions to build a scalable training infrastructure.

The Sales Training Manager will partner with cross‑functional stakeholders to understand and address the needs of the ZB Sales Teams; serve as a subject matter expert for Knee, Hip, and TDS products and facilitate trainings that cover process and procedures; establish and maintain partnerships with product, marketing, and commercial channels to ensure training content remains aligned with the dynamic nature of the business, including new product launches, product enhancements, market trends, etc.;

consult with interdepartmental teams, including Instructional Designers and Learning Consultants, to remain current in emergent, adult learning practices and ensure the program’s value is measured in alignment with key performance indicators; conceptualize and deliver blended learning experiences utilizing various modalities (eLearning, VR/MR, Classroom, Hands‑On, Webinar, and Field Based), accommodating for various learning styles and maximizing knowledge transfer and retention; assess learner knowledge and skill acquisition utilizing a variety of quantitative and qualitative methodologies such as pre‑ and post‑tests, skill demonstrations, case presentations, role plays, and surveys and provide constructive feedback and coaching to learners based on outputs;

ensure program application and facilitation are within budget by utilizing resources and leveraging technology and innovation while maintaining high standards of quality and compliance with regulatory requirements; train additional team members as needed; and share best practices, provide mentorship and coaching, and facilitate train‑the‑trainer sessions to build a robust and scalable training infrastructure.

• Requires a Bachelor’s in Business Administration, Sales, Marketing, Kinesiology, or related field (3‑ or 4‑year bachelor’s degree accepted, or 3 years of study toward a bachelor’s degree accepted, or foreign equivalent).
• Must have 5 years of experience in the job offered or a related position.
• Must have 5 years of experience leading workshops in an orthopedic or medical device industry and in orthopedic sales.
• Must have experience managing a sales team, budgeting and resource optimization to deliver departmental goals, and proficiency with Microsoft Office suite and other communication tools, including Microsoft Teams for project management and survey platforms.

• Role requires up to 40% of domestic travel. Position permits remote work up to 5 days per week throughout the U.S.

EOE/M/F/Vet/Disability