Virtual Learning Producer​/Learning Specialist

Virtual Learning Producer/Learning Specialist 4

Our client, a leading Medical Device Manufacturing Company, is looking for a Virtual Learning Producer/Learning Specialist
4. This is for an initial duration of 12 months contract in Franklin Lakes, NJ.

Position Type:
Hourly Contract (W2 only)

Job Title:

Virtual Learning Producer/Learning Specialist 4

Location:

Franklin Lakes, NJ

Duration: 12 Months Contract

Option on site/Hybrid or remote

Hybrid 4 days on site - In person interviews

Open for Remote workers

Tools:
Must have Teams, Class for Teams, Miro

Experience:

5-10 years' experience

Education:

Life Science degree, Med tech, Pharma

Strong communication skills

Ability to manage multiple projects

Ability to manage high visibility virtual sessions

Looking for someone to assist with engagement gaps

Technical Skills Must Have:

5–10+ years of experience in virtual learning production, digital learning delivery, or related field

Demonstrated experience managing live, high-visibility virtual sessions, including executive-facing programs

Advanced proficiency in platforms such as Class for Teams, Microsoft Teams, and Miro

Strong troubleshooting and technical problem-solving skills in live environments

Excellent communication skills with the ability to interact effectively with senior stakeholders

Proven ability to manage multiple priorities in a fast-paced, global environment

Job Description:

CLIENT is seeking an experienced Learning Virtual Producer to deliver high-quality, engaging virtual and hybrid learning experiences across the enterprise. This individual contributor role operates at the Manager/Senior Manager level and is accountable for the end-to-end production of live virtual learning programs, for CLIENT Excellence virtual learning events.

The ideal candidate is a virtual production expert who ensures seamless execution, elevates learner engagement, and enables facilitators to deliver impactful learning experiences. This role is critical to scaling CLIENT Excellence Academy's learning strategy through operational excellence, and exceptional learner experience.

Key Responsibilities:

Virtual Learning Production:

Own end-to-end production of virtual instructor-led (vILT), hybrid, and large-scale CLIENT Excellence learning programs

Sets production standards, playbooks, and quality thresholds.

Lead live session execution, ensuring high-quality, seamless delivery aligned to CLIENT Excellence standards

Conduct technical rehearsals and dry runs to ensure facilitator and speaker readiness

Learning Technology & Platform Management:

Serve as subject matter expert on virtual platforms (e.g., Class for Teams, Microsoft Teams, Miro) and account management.

Configure and manage session environments, including breakout rooms, polling, chat, and collaboration tools

Maintain standardized templates, settings, and best practices for consistent delivery

Troubleshoot technical issues in real-time and implement preventative solutions

Facilitator & Presenter Support:

Partner with facilitators, Certified Practitioners, and SMEs to optimize delivery for virtual environments

Provide coaching on engagement techniques, virtual tool utilization, and effective virtual presence

Ensure facilitators are fully supported to focus on content delivery

Learner Engagement &

Experience:

Design and implement interactive elements to drive participation and engagement

Monitor learner interaction and adapt in real time to maintain session effectiveness

Apply best practices in adult learning and virtual engagement to enhance learning outcomes

Support inclusive and accessible learning experiences for global audiences

Quality Assurance & Continuous Improvement:

Analyze learner feedback and engagement data to refine delivery approaches

Contribute to the development of scalable standards, templates, and playbooks

Strategic Responsibilities:

Partner with instructional designers to translate learning designs into engaging virtual experiences

Influence and establish standards for virtual learning delivery across CLIENT

Serve as a trusted advisor to stakeholders, enhancing the effectiveness of enterprise learning programs

Elevate the overall quality and consistency of virtual learning experiences across the organization

Education:

Bachelor's degree in Learning & Development, HR, Business, Information Systems, or related field (or equivalent experience).

Experiences:

5–10+ years of experience in virtual learning production, digital learning delivery, or related field

Demonstrated experience managing live, high-visibility virtual sessions, including executive-facing programs

Advanced proficiency in platforms such as Class for Teams, Microsoft Teams, and Miro

Strong troubleshooting and technical problem-solving skills in live environments

Excellent communication skills with the ability to interact effectively with senior stakeholders

Proven ability to manage multiple priorities in a fast-paced, global environment

Knowledge and Skills Preferred Knowledge &

Competencies:

Experience in enterprise Learning & Development, sales…