Instructional Designer - ACS

Division:
Headquarters
Project Location(s):
New York, NY 10001 USA

Minimum Years

Experience:

5     Travel Involved:
10-20%     Job Type:
Regular     Job Classification:
Experienced

Education:

Bachelors Degree     Job Family:
Human Resources     Compensation:
Salaried Exempt

Location:

Position can be performed from any U.S. company office with opportunity for remote work.
The Instructional Designer supports the design and development of learning solutions that align to business goals and workforce performance needs. Working under the guidance of the Program Manager, this role contributes to the creation of engaging, high-quality learning experiences by translating defined learning objectives into effective instructional designs.
This role collaborates with Program Managers, Subject Matter Experts (SMEs), and Learning & Development Specialists across domestic and international teams to gather input, organize content, and structure learning solutions in a variety of formats, including eLearning, instructor-led training, and performance support materials for a global audience. The Instructional Designer participates in design sessions and working meetings to support alignment and ensure learning solutions meet program goals.
The Instructional Designer is responsible for developing key design deliverables such as storyboards, scripts, and content structures that enable efficient development. This role focuses on strong execution of instructional design work, while continuing to build capability in applying learning strategies and best practices.

Essential Duties &

Key Responsibilities:

Participate in design sessions, working meetings, and content workshops with subject matter experts and stakeholders to gather input and clarify learning needs
Translate defined learning objectives and program goals into structured learning solutions, including eLearning, instructor-led training, and performance support materials (e.g., job aids, quick-reference guides)
Support the selection of appropriate learning modalities in collaboration with the Program Manager based on audience needs and business context
Design eLearning, ILT/vILT, and blended learning experiences aligned to established program direction
Develop detailed design deliverables, including storyboards, scripts, and design specifications that support efficient development
Apply adult learning principles and instructional design methodologies to create engaging and effective learning experiences
Collaborate with SMEs and internal partners to analyze and organize content into structured learning experiences
Provide input and guidance during development and review outputs to ensure alignment with design intent and quality standards Incorporate stakeholder and pilot feedback to refine and improve learning solutions
Prepare learning assets for LMS deployment, including exporting SCORM packages and coordinating with Technology and Knowledge Management teams
Ensure learning designs align with ACS University branding, standards, and user experience guidelines
Maintain organized design documentation, including storyboards, scripts, and version control
Contribute to continuous improvement of instructional design practices, templates, and standards
Support in-person design sessions and workshops at office or project sites as needed

Qualifications:

Bachelor's Degree in Instructional Design or related field required; advanced degree preferred
Minimum of 5 years of relevant experience, or equivalent combination of education and experience required, construction industry and/or corporate experience preferred.
Portfolio or work samples demonstrating instructional design deliverables (e.g., storyboards, scripts, or eLearning deliverables) strongly preferred
Advanced knowledge of instructional design principles, adult learning methodologies, and training technology
Demonstrated experience developing learning objectives, storyboards, and instructional scripts
Ability to translate complex concepts into clear, structured, and engaging learning experiences
Proficiency with eLearning authoring tools (e.g., Articulate Storyline, Rise) with a strong understanding of how designs translate into development
Experience working with or supporting Learning Management Systems (LMS), including SCORM-based content
Experience collaborating with Subject Matter Experts (SMEs) to extract and organize content
Experience reviewing and guiding development of learning assets to ensure alignment with design intent and quality standards
Strong written and verbal communication skills, including technical and instructional writing
Strong attention to detail and ability to manage multiple projects and deadlines
Ability to work independently while collaborating effectively within a cross-functional team environment
Embrace change and quick learner to adopt process and technology enhancements
Willingness and ability to travel up to 20% of the time, as needed
Physical Demands:
The physical demands described here are representative of those that must be met by…