Director of Online Instruction and Statewide Delivery

Director of Online Instruction and Statewide Delivery

Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.

At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA's commitment to inclusive excellence, please visit At a Glance | Northern Virginia Community College.

NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program. We strive to ensure our employees have tools and development opportunities to support and promote NOVA's mission. For more information about NOVA and its programs and services, please visit our website c.edu.

The security of our students, faculty, and staff is very important ase take a moment to review NOVA's Annual Security Reports. Employees must reside in Virginia, Maryland or District of Columbia.

The position is responsible for leadership of the faculty services and support unit of the college's online unit, NOVA Online. Manage faculty scheduling and workload, orientation and training for new online faculty, evaluation of faculty performance, and quality assurance. Oversee statewide delivery of NOVA Online courses through Shared Services Distance Learning (SSDL) as well as Phase II delivery of courses between VCCS partner colleges.

This position is not eligible for telework.

Duties and tasks include supervising development and revision of highly complex schedule of classes for online unit, supervising enrollment management activities to ensure achievement of enrollment targets, interacting extensively with faculty, deans, and provosts regarding faculty scheduling and workload, supervising process for assessing faculty readiness for teaching online, orienting and training faculty to teach online, evaluating faculty performance through annual class observations of 700+ faculty and providing detailed input to deans and other faculty supervisors, partnering with Director of Student Services to respond to student complaints about online courses and faculty and intervening as necessary, developing and implementing robust quality assurance process in partnership with instructional design team to systematically assess and improve quality of online instruction from design and facilitation perspectives, serving in key leadership role for NOVA Online, representing NOVA Online through publishing and presenting at national conferences, overseeing Shared Services Distance Learning (SSDL) program, working with Liaisons, Deans and Vice Presidents from 22 VCCS Partner colleges to ensure quality delivery of NOVA Online courses, approving new courses for Phase II sharing between partner colleges, assisting senior administrators with access to faculty credentials for accreditation purposes, training new liaisons and overseeing all administration of SSDL courses including SIS coding, coding errors, billing, and communication with Liaisons, overseeing correct merging of students into courses and assisting with any issues that may arise, maintaining annual MOUs between colleges and managing stipends for Liaisons, ensuring quality instruction through a variety of activities including management of an award for faculty excellence and other ways of showcasing excellent teaching;

supporting ongoing professional development opportunities for online faculty; addressing problems with faculty performance; creating and implementing systems to routinely monitor quality of online instruction proactively; virtually conducting online classroom visits and reviewing student evaluation data and acting on findings.

Special assignments may include performing other duties as assigned and assisting the agency or state government generally in the event of an emergency declaration by the Governor.

Knowledge, Skills, and Abilities (KSAs) required include creativity, vision, dedication to data-driven decision-making, outstanding attention to detail, commitment to continual improvement, ability to guide faculty and staff in examining performance data and making needed improvements, ability to manage multiple projects…