Director of Online Instruction and Statewide Delivery

Director of Online Instruction and Statewide Delivery

12‑month administrative position, full‑time, located in Fairfax County, VA, reporting to the VP Academic & Student Services.

Leads the faculty services and support unit of NOVA Online, managing faculty scheduling, orientation, evaluation, and quality assurance for online courses across the state.

• Supervise development and revision of complex course schedules for the online unit.
• Manage enrollment targets and oversee enrollment management activities.
• Coordinate with faculty, deans, and provosts on scheduling and workload.
• Develop and implement faculty readiness assessment and orientation programs.
• Conduct annual faculty performance evaluations for over 700 faculty.
• Collaborate with the Director of Student Services to address student complaints and intervene as needed.
• Design and implement a quality assurance process in partnership with instructional design.
• Represent NOVA Online at national conferences and publish presentations.
• Oversee the Shared Services Distance Learning (SSDL) program and partner colleges.
• Manage approval of new courses for Phase II sharing between partner colleges.
• Assist senior administrators with faculty credential access for accreditation.
• Train liaisons and manage SSDL course administration, including SIS coding and billing.
• Ensure correct student enrollment and maintain MOUs with partner colleges.
• Promote quality instruction through faculty awards, professional development, and data‑driven reviews.
• Request updates and input from employees for college decisions and share feedback through the NOVA Brief.

• Creativity, vision, dedication to data‑driven decision‑making, and outstanding attention to detail.
• Commitment to continual improvement and ability to guide faculty and staff through performance data.
• Ability to manage multiple short‑ and long‑term projects with daily responsibilities.
• Strong leadership skills in a fast‑paced, complex environment.
• Excellent written and oral communication.
• Comfort working independently and interfacing with varied staff.
• Proficiency with Canvas, web conferencing, spreadsheets, databases, and People Soft.
• Experience leading through organizational change and prioritization.
• Knowledge of best practices in online instruction, pedagogy, and distance‑learning trends.
• Knowledge of accreditation, regulatory, and compliance expectations for distance education.
• Knowledge of outcomes assessment principles in higher education.

• Master’s degree from a regionally accredited institution.
• Experience collaborating with academic leadership on scalable online learning practices.
• Experience supervising faculty in higher education.
• Experience supporting shared‑services or statewide online learning models.
• Experience using analytics and student‑success metrics for decisions and instruction.
• Online teaching experience.

• Doctorate from a regionally accredited institution.
• Quality Matters certification.
• Community college experience.
• College teaching experience.
• Experience with online quality assurance.

Occasional travel may be required for meetings and conferences.

The Virginia Community College System provides equal employment opportunities to all employees and applicants and prohibits discrimination of any type.