Academic Advisor and Coordinator Student Services - Gies College of Business

Academic Advisor and Coordinator Student Services – Gies College of Business – Gies Graduate Programs Job Summary

This role will play a vital role in enhancing the student experience across multiple residential graduate programs. Responsible for providing day‑to‑day support to students, ensuring the operational success of administrative processes such as onboarding and advising throughout all phases of the learner experience. Lead communication outreach and transition initiatives to promote learner retention. Involves assisting students with academic policies and procedures, course selection, schedule planning, and preparation for successful business careers.

• Provide Academic Advising Services for student program of study
• Build a solid knowledge of all program curriculums in order to advise students
• Build a deep knowledge of Department, College and University processes and policies regarding curriculum changes and other issues relevant to students
• Serve as the lead Student Services resource for the at least one program including modifications of requirements and approval of optional concentrations
• Assist with the creation of curriculum study plans with specific requirements
• Advise students about specific academic program and graduation requirements of the Department and Graduate College
• Advise students about the policies and procedures of the Department and College
• Explain and illustrate use of the U of I Integrate registration
• Utilize the University's Banner, Grad Recs, and Slate systems to enhance student advising
• Use and interpret U.Achieve (DARS) reports
• Inform and direct students to other appropriate institutional resources and services when applicable
• Assist students with resolution of academic problems in collaboration with program leadership
• In collaboration with Gies program leadership and Grad College monitor students' progress toward the academic degree and facilitate communication with probation/at‑risk students to strategically plan for future success
• Serve as a contact for Graduate College regarding petitions, late add/drop, degree certification, etc.
• Assist with compiling of student data when necessary

• Work with Senior Assistant Director of Academic & Student Services to strategically plan and execute special events pertaining to academics including new student registration webinars
• Assist with the planning and facilitation of students focused events including, but not limited to, orientation, registration, professional development, networking and graduation
• Lead designated projects designed to improve program student engagement
• Assist with creating and managing events as well as communications via Slate
• Support the development and implementation of a graduate student mentorship program by coordinating mentor‑mentee matching, promoting engagement, and evaluating program effectiveness to enhance student success and community building

• Work effectively with other personnel in the office, College and across campus
• Perform other duties as related to Gies Graduate Programs

• Bachelor's degree
• Two years of experience in an advising environment, including advising students understanding student development issues as they relate to advising and the student experience
• Experience working with students from all backgrounds

• Relevant master's degree preferred

• Excellent interpersonal and communication skills
• Ability to manage multiple tasks and priorities
• Service‑oriented attitude and enthusiasm for working with and advising students

This is a 100% full‑time Academic Professional position, appointed on a 12‑month basis. The expected start date is as soon as possible after the search close date. Salary is competitive and commensurate with qualifications and experience while considering internal equity. The budget salary for this position is $61,500 to $63,500.

The position is not eligible for any type of sponsorship for work authorization.

Remote work options may be available for this position (after an initial…