Online Student Liaison, Part-time

Online Student Liaison

The Online Student Liaison's primary responsibility is to provide ongoing support to the university's current and prospective online students. This position is responsible for working both independently and in collaboration with other campus units to support student success. This includes working with relevant staff, faculty, and administrators to advocate for students. The Online Student Liaison Office (OSLO) is open for extended hours, 7am-7pm Monday-Friday and 11am-3pm on Saturday.

Individual shifts are scheduled to accommodate these hours. We're currently seeking part-time coverage for evenings. This is not a seasonal position and does not end with the semester. Regular in-person work is expected. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Minimum Qualifications:

• At least one year of experience providing direct support to students in a higher education setting or customer service in a related field

Preferred Qualifications:

• Experience providing student or customer support via phone, email, or online chat
• Experience operating in the university student information systems and/or Slate
• Experience working in higher education student support initiatives
• Experience working at the University of Arkansas
• Excellent oral and written communication skills
• Experience working independently to achieve objectives and meet goals

Additional Information:

• Graduate students are subject to background checks
• Shift is from Mon - Friday 3:30 pm to 7pm, minimum of 15 hours a week and maximum of 20 hours a week.

Salary Information: $15.00

Required Documents to Apply:

• Cover Letter/Letter of Application
• List of three Professional References (name, email, business title)
• Resume

Optional Documents:

• Proof of Veteran Status

Recruitment Contact Information:

• Nina Reich, HR Coordinator
• Dawn Hefley, HR Partner, dawn

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing.

A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

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