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Remote Student Success Coach: Engagement & Retention

Remote / Online - Candidates ideally in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Valley-College
Remote/Work from Home position
Listed on 2026-07-27
Job specializations:
  • Education / Teaching
    Tutoring
Salary/Wage Range or Industry Benchmark: 48000 - 64000 USD Yearly USD 48000.00 64000.00 YEAR
Job Description & How to Apply Below

Valley College is seeking a Student Success Coach to enhance student retention by providing personalized online support, addressing barriers to persistence, and maintaining strict confidentiality in all interactions. The role requires strong communication, the ability to work independently, and collaboration with Admissions, instructors, and support staff.

Responsibilities include Welcome calls, proactive outreach, FERPA compliance, and regular reporting.

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