Introductory Course Coordinator

Introductory Course Coordinator

The Introductory Course Coordinator acts as the primary contact and coordinator for all aspects of introductory-level coursework in the Chemistry Department and works in collaboration with the Undergraduate Program faculty and staff. This includes overall support for Student Services and Departmental needs concerning registration and course management for introductory-level Chemistry courses.

15 % GSI Coordination:

• Process GSI assignments, section assignments and proctoring assignments
• Manage GSI substitute and feedback processes

30% Exam Coordination:

• Collect and verify Services for Students with Disabilities (SSD) accommodations and exam conflict information; coordinate with TAC
• Manage the Chemistry in-house alternate testing process
• Manage the GSI/ room assignment process for exams
• Coordinate grading and proctoring process for introductory courses

20% Introductory Course Enrollment Support:

• Maintain all aspects of introductory course waitlist process
• Monitor waitlists, opening sections as needed and issue overrides
• Assist in curriculum and enrollment access for intro courses.

35% Introductory Course Support

• Create, maintain and monitor shared inboxes for introductory courses.
• Triage email and respond as appropriate in collaboration with course instructors
• Enforce enrollment and exam policies

• Bachelor's Degree or a combination of education and experience.
• 3-5 years experience working with students in an academic setting.
• At least 2 years of professional non-student experience in an administrative setting.
• Must have high-level proficiency, speed and accuracy with Excel, Word and Google suite.
• Demonstrated ability to work independently, efficiently, and productively with a diverse group of students, staff and faculty.
• Superior interpersonal skills
• Must be able to set priorities, exercise initiative, work on multiple projects, and meet/negotiate deadlines.

This position will be eligible for 1-2 days of remote work per week after a 6 month onboarding plan. This position will require flexibility to accommodate peak periods of exam management and registration which may result in shifts in start and end times during the week as well as a handful of weeks with reduced availability for remote work.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Benefits at the University of Michigan:

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

• Generous time off (Vacation, Holidays, Season Days)
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Flexible Work Program

The salary range for this position is $47,600 to $59,500; please note a higher salary may be offered based on equity and the selected candidate's experience. Salary is determined by direct relevant experience and demonstrated past performance results, while ensuring equity on our team

This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.