Corporate Trainer

Corporate Trainer

Join a growing team at FHC, a family-owned company with over 26 years of service excellence. We are seeking an experienced and engaging Corporate Trainer to help employees develop the skills and knowledge needed to succeed.

In this role, you will design and deliver effective training programs, create engaging learning materials, and support employee development across the organization. The ideal candidate is a confident presenter, skilled communicator, and passionate educator who can motivate others while fostering a positive learning environment.

Strong organizational skills, attention to detail, and the ability to adapt training methods to meet diverse learning needs are essential for success in this role.

• Assist managers to determine training needs and schedule training sessions
• Facilitate instructor‑led, virtual, and blended learning programs
• Develop training materials including PowerPoint presentations, job aids, videos, SharePoint content, and facilitator guides
• Support, coach, and mentor new employees throughout onboarding and training
• Monitor trainee progress and evaluate training effectiveness through assessments and performance metrics
• Identify knowledge gaps and recommend continuous improvement opportunities
• Maintain accurate attendance, completion, and training records
• Attend client meetings, workshops, and training sessions as required
• Participate in special projects and other duties as assigned

• Proven experience as corporate trainer
• Strong understanding of adult learning principles, instructional design methodologies, and training best practices
• Willingness to keep abreast of new techniques in corporate teaching
• Proficiency with Microsoft Office Suite, particularly Power Point
• Demonstrated ability to create engaging training content for diverse audiences
• Strong organizational, project management, and time‑management skills
• Excellent communication and interpersonal skills
• Prior call center experience preferred

• Bachelor's degree (B.A. or B.S.) in Business, Human Resources, Education, Organizational Development, Finance, or a related field
• Training or Learning & Development certifications (e.g., CPLP/CPTD) preferred

• Federal and State contractors
• Call/Contact Center

• This role might support occasional or permanent remote work in some circumstances
• Must be available and able to work during Eastern Time (ET) business hours, regardless of geographic location
• Reliable high‑speed internet (hard‑wired Ethernet connection required) with minimum 25 MBPS for upload and download speeds
• Private, quiet, and distraction‑free room/office space
• Adhere to Telecommute Policy in its entirety

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Light work:
  Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move around computers, projectors, training supplies and materials
• Standing:
  Particularly for extended periods of time when training
• Talking:
  Expressing or exchanging ideas by means of spoken work, conveying detailed or important spoken instructions to other workers accurately, loudly, or quickly
• Reaching:
  Extending hand(s) and arm(s) in any direction

• Must have the ability to pass federal background screening and potential security clearance

F.H. Cann provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. As a Federal Contractor, we encourage priority referral of protected veterans under VEVRAA. F.H. Cann provides reasonable accommodation for individuals protected by section 503 of the Rehabilitation Act of 1973, VEVRAA and the ADA.

If you need accommodation as part of the employment process, please contact Human Resources at

Location:

North Andover, MA