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Remote Instructional Design Manager – Customer & Sales Training
Remote / Online - Candidates ideally in
Erie, Erie County, Pennsylvania, 16501, USA
Listed on 2026-08-01
Erie, Erie County, Pennsylvania, 16501, USA
Listing for:
American Red Cross
Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-08-01
Job specializations:
-
Education / Teaching
Training Instructor / Specialist
Job Description & How to Apply Below
The American Red Cross is seeking an Instructional Design Manager to design customer-service training content and curricula for remote Servicing Agents and Tele Sales Specialists. You will develop training for new products, promotions, and processes, using Articulate and AI tools, and track outcomes in Edge.
This 100% remote role offers a purposeful career path within a humanitarian mission and requires a Bachelor's degree and at least five years of related experience in designing, tracking, and
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