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Remote Instructional Design Lead — Customer Service Training
Remote / Online - Candidates ideally in
Virginia Beach, Virginia, 23450, USA
Listed on 2026-08-03
Virginia Beach, Virginia, 23450, USA
Listing for:
American Red Cross
Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Education / Teaching
Training Instructor / Specialist
Job Description & How to Apply Below
The American Red Cross is hiring an Instructional Design Manager to design customer-service and sales training curricula for remote Servicing Agents and Tele Sales Specialists. The role emphasizes advanced tools like Articulate, data-driven evaluation, and scalable learning content.
This 100% remote position reports to the Manager, Training Content/Delivery & QA, and offers competitive compensation and extensive benefits as part of a humanitarian mission.
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