Academic Success Advisor

Job Profile:

Academic Advisor 1

Job Family:

Academic Advising Time Type:

Full time Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile

Summary:

Provides direct student-facing support to undergraduate students enrolled at the university. Utilizes a wide range of software, student development theory, and retention-focused strategies. Working under direct supervision to support students by performing specific, articulated goals and outcomes

Job Description:

The Department of English is seeking an enthusiastic, team-oriented and engaged Academic Success Advisor to support the success of immersion and online undergraduate students. This position reports to the Assistant Director of Academic Services and works collaboratively to promote the academic success, retention and timely graduation of undergraduate students through a range of in-person and virtual academic advising and support strategies.

Position Salary Range:$48,000-$50,000; DOE Essential Duties:

Provides 1:1 academic advising using a variety of modalities, including in-person, Zoom, phone and email.

Regularly interacts with students in support of academic success and engagement, as well as progression toward degree completion.

Proactively monitors student academic performance through a variety of reporting tools, including e-Advisor, Salesforce, People Soft and DARS.Participates in outreach efforts to identify and assist students needing intervention.

Assists students in resolving academic issues; makes appropriate and timely referrals to applicable student services.

Serves as a college/department liaison to current and prospective students, faculty, staff and external groups on issues related to student success.

Collaborates with academic units and student service departments to facilitate comprehensive student support.

Attends and participates in staff meetings, professional development trainings and other student support-related meetings.

Maintains accurate student electronic records and timely student response.

May perform other duties as assigned.

Desired

Qualifications:

Master's degree in a field appropriate to the area of assignment.

Experience advising or providing related student services in higher education.

Evidence of effective written and verbal communication skills.

Evidence of strong organizational and time-management skills.

Experience in establishing and maintaining effective working relationships with peers, faculty, staff, students, administrators and others.

Experience with MS Office applications (Word, Excel, Outlook);
People Soft, DARS, Salesforce.

Working Environment:

Activities are performed in an environment-controlled office setting, subject to extended periods of sitting, keyboarding, and manipulating a computer mouse (75%)Frequently required to stand for varying lengths of time and travel moderate distances to perform work (25%).Regular use of standard office equipment, including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals

Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds

Flexible Work Options: ASU is a diverse enterprise with a wide variety of work and learning modes, locations, and a commitment to sustainability, innovation, and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market. In addition to 8 am-5 pm, in-person format, the following flexible work options are available after a 90-day training period if the candidate is new to the university.

Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location (i.e., a maximum of 40% remote work). Dean or vice president-level approval is required.

Department Statement:

The Department of English's motto - "Start here, go anywhere" - captures the unique value of our undergraduate and graduate English degrees, ones that can serve students in any art form, any discipline, and any profession. In fact, our degrees can take students anywhere they wish to travel. The Department of English faculty is internationally renowned for innovative research and teaching and explores the pan-world expression of the English language and its literature, which span the global yet connect directly to the local.

The skills of critical thinking, reading comprehension, and analytic expression cultivated in the degrees are transferable into any endeavor. In particular, such skills provide the foundation for creative problem-solving and cultivate individual and collective expression. The department takes as its purview not just historical positioned work, whether linguistic or textual, but includes all forms of expression and all modes of new media,…