Manager of Advisor Training and Professional Development job at University of Michigan in Ann A[

Title

Manager of Advisor Training and Professional Development

Ann Arbor, MI

Hybrid

Full/Part Time

Full-Time

281018

The Manager of Advisor Training and Professional Development in the College of Literature, Science, and the Arts (LSA) Newnan Academic Advising Center is responsible for designing training initiatives for Newnan and LSA advisors. The manager will also support onboarding training for new staff in Newnan and assist in providing professional development opportunities across the College.

The Newnan Advising Center is situated in the LSA, the unit and plays a critical role in the undergraduate educational mission of the College of Literature, Science, and the Arts (LSA) at the University of Michigan. As the largest college on the Ann Arbor campus, LSA serves over 19,000 undergraduate students in over 100 degree programs.

This position is primarily on-campus with allowances for hybrid work (i.e. three days in office, 2 days remote during the academic year) and reports to the Senior Director in the Newnan Academic Advising Center.

• Lead onboarding and training experiences for new personnel with general, student success, and/or pre-professional advising responsibilities, ensuring a comprehensive and supportive transition into the advising profession and the Newnan LSA Academic Advising Center.
• In collaboration with the Senior Director of Newnan, design and deliver training and professional development initiatives for departmental advisors, including foundational training for new departmental advisors.
• Cultivate partnerships with LSA advising units, including Honors, Residential College, and Comprehensive Studies, to develop and facilitate cross-functional training opportunities that strengthen collaboration and shared advising practices across the college.
• Partner with subject matter experts and campus stakeholders to develop, enhance, and maintain training curricula, instructional resources, and professional development materials aligned with advising best practices and institutional priorities.
• Oversee the administration, continuous improvement, and strategic use of the new advisor training Canvas course to support advisor learning and engagement.
• Lead the development, promotion, and implementation of ongoing training and professional development opportunities designed to enhance advisor effectiveness, staff growth, and student support practices.
• Guide the ongoing assessment and evaluation of training and professional development initiatives to measure effectiveness, identify areas for improvement, and inform future programming decisions.

• Conduct general liberal arts advising for LSA students
• Maintain contact through email with advisees, including responding to progress reports, outreach to students in academic difficulty, and alerting students to options and new opportunities consistent with their growth and development
• Maintain timely and accurate records of interactions with students, referrals, exceptions to standard procedures, and decisions affecting degree progress
• Review, troubleshoot, and resolve student concerns - advising, degree exceptions, graduation requirements
• Communicate with faculty and other administrators as needed

• Serve as a strategic partner and liaison with University of Michigan academic departments, schools, colleges, and administrative units, including the Office of the Vice Provost for Undergraduate Education (OVPUE) and the Advising Council at the University of Michigan (ACUM) to strengthen collaboration, support institutional initiatives, and advance advising, advisor training, and student success efforts.
• Provide leadership in the development, implementation, and assessment of workshops, group advising initiatives, and educational programming that support advisor effectiveness, student engagement, and academic success.
• Represent the Newnan LSA Academic Advising Center and the College in recruitment, retention, and student…