Revenue Cycle Orientation & Technical Onboarding Specialist

We are looking for a dedicated and detail-oriented Revenue Cycle Orientation & Technical Onboarding Specialist to join our team at Centra Care! In this role, you will: collaborate closely with various Revenue Cycle leaders, subject matter experts, and system-wide stakeholders to perform needs analyses and design curricula; develop learning deliverables (synchronous, asynchronous, live and virtual); address logistical needs of training system-wide;

facilitate in both direct instruction and train-the-trainer programs; and utilize methods to evaluate program success. Your exceptional communication skills will be vital in: conveying our company's culture, policies, and procedures to new employees; developing and delivering technical training tailored to various roles and departments within Revenue Cycle; and ensuring alignment with organizational goals for process improvement and standardization. Primary functions include development, oversight, delivery, and evaluation of Revenue Cycle orientation and six-month comprehensive technical onboarding programs to ensure successful achievement of both standardized and site-based Core Competencies.

Schedule:

• Full-time 80 hours every 2 weeks
• Monday-Friday 8a-5p
• Hybrid of in-office and remote work; occasional travel to other Centra Care sites needed

• Starting pay begins at $49,420.80 per year and increases with experience.
• Salary range: $49,420.80 - $74,131.20 per year
• Salary range is based on a 1.0 FTE, reduced FTE will result in a prorated offer rate
• We offer a generous benefits package that includes medical, dental, flexible spending accounts, PTO, 401(k) retirement plan & match, LTD and STD, tuition reimbursement, discounts at local and national businesses and so much more!

• Bachelor's Degree Education, Human Resources, Organizational Development, or a related field.
• 2 years experience in onboarding, training, or human resources, preferably in a corporate environment.
• Experience in curriculum design or instructional design.
• Knowledge of adult learning principles and training techniques.
• Familiarity with employee engagement strategies and retention programs.
• Strong interpersonal, communication, and presentation skills.
• Ability to design and deliver engaging training content and programs.
• Excellent organizational skills and attention to detail.
• Proficiency in using Learning Management Systems (LMS) and other training tools is a plus.