Ecommerce QA Specialist Job Santa Barbara California USA,Education / Teaching

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

This

role is a hybrid position

Some roles require an office while others may be done remotely. This position is considered hybrid, allowing for a combination of remote work and in-office collaboration. Qualified applicants must live within commuting distance of our Boston, Seattle, or Santa Barbara office locations.

At Sonos, we aspire to grow our Direct to Consumer channel twice as fast as the rest of our business. The Ecommerce team brings that goal to life by working cross-functionally to build a premium education experience that drives conversion and order value. Our team produces web experiences in support of new product introductions, promotions, new merchandising experiences, demand driving programs, always-on optimization, and geo-expansion.

Role

Summary:

We are looking for an enthusiastic and detail-oriented Ecommerce QA Assistant to join our Site Production team to inspect and monitor the quality and accuracy of the digital experiences we build before we publish those experiences for our customers.

What You’ll Do:

You will work in an agile environment in support of content developers, helping to audit and test their work prior to release. The role will also help to manage user acceptance testing with key stakeholders and occasionally support the Customer Relationship Management team in QAing emails and in-app communications. This is a great opportunity for an entry-level candidate with some background in Web testing or development or for a career shift from a candidate with a technical background.

Responsibilities:

Plan and carry out tests in support of new experiences on
Help the Site Production team drill into a broken piece of code or bad configuration using your troubleshooting and diagnostic skills
Obsess over the details and ensure the finished product meets the initial experience requirements and performs effortlessly across devices and browsers

Basic Qualifications:

You deliver a high degree of accuracy and are detail-oriented
You have a strong technical aptitude and an insatiable appetite for learning and staying up to date
You are articulate and concise in written and verbal communication
You are ambitious and a self-starter
You are a problem-solver with excellent follow-through
You have excellent interpersonal and prioritization skills, with some project coordination experience
You are comfortable working with a team in a dynamic environment

Preferred Qualifications:

Experience with web testing
Knowledge of HTML, CSS, and Java script
Experience testing websites utilizing responsive design
Knowledge of scrum and agile development frameworks a plus
Comfortable with Google docs (collaboration), Jira (issue and work tracking), and Confluence (documentation)
Familiarity with Salesforce Commerce Cloud a plus (self-guided modules are available to the public via Trailhead)

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria.

Visa Sponsorship:

Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for any US employer, both now and in the future.

Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.

The base pay range for this role based off geographic location is:

$79,000 and $98,600

The specific pay offered will depend on the candidate’s geographic location, as well as qualifications and experience. We apply geographic pay differentials based on the cost of labor in the market. Employees in high-cost locations may be compensated at the upper end of the range, while those in medium or low cost markets may be compensated at the lower end of the range.

Your recruiter can provide more details about…