Emerging Technologies Specialist

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus.

Remote work arrangements are limited in accordance with University policy.

Pay Range $70,000

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

FLSA Status Exempt

Standard University business hours
8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time

Syracuse University is building something new. We’re launching SU Global to reimagine how we support and scale accessible online pathways for non-traditional learners, in a dynamic, innovative, and data-driven environment. That means rethinking how we work.

This role requires on-campus presence because the best ideas emerge from real-time collaboration, the mentorship that happens in hallways, and the spontaneous problem-solving that defines startup culture. You’ll work non-traditional hours when needed – evening and weekend coverage, whatever it takes to deliver the best-in-class experience.

We’re looking for team members who thrive in:

• High-energy, in-person environments where innovation happens face-to-face
• Flexible scheduling that follows student needs, not the clock
• Startup intensity within a world-class university structure

We’re not looking for people who want a job. We’re looking for builders who want a mission.

The Emerging Technologies Specialist, Adult & Online Learning is responsible for designing and developing high-quality online courses while serving as an internal expert in emerging instructional technologies, artificial intelligence, and UX/UI design.

This position plays a dual role, contributing directly to course development and leading the exploration, evaluation, and implementation of innovative digital learning solutions. The Emerging Technologies Specialist, Adult & Online Learning collaborates closely with faculty and cross-functional team members to produce engaging, accessible, and effective learning experiences, while also building institutional capacity through training, documentation, and the development of best practices in emerging technologies.

• Master’s degree in Instructional Design, User Experience Design, Education Technology, or a related field.
• At least 3 years of experience in instructional design.
• At least 3 years of experience applying UX/UI design and/or AI implementation in a digital learning environment.
• Hands-on experience with AI tools and applications, including: building or leveraging automations and AI agents to scale content creation, delivery, and evaluating, piloting, and documenting emerging AI tools for instructional use.
• Experience with HTML for basic formatting and accessibility adjustments within LMS environments.
• Knowledge of instructional design frameworks and models.
• Experience with eLearning authoring tools (e.g., Articulate Rise, Play Posit).
• Demonstrated experience designing and developing online courses, including building content in a Learning Management System (e.g., Blackboard).
• Experience applying ADA required accessibility standards, adult learning theories, and Universal Design for Learning ( UDL ) principles.
• Strong written and verbal communication skills, including the ability to translate complex or technical concepts for non-technical audiences.
• Demonstrated ability to build and maintain effective professional relationships with…