Academic Program Coordinator, Education Policy Studies

## Academic Program Coordinator, Education Policy Studies Apply remote type:
Hybrid locations:
Penn State University Parktime type:
Full time posted on:
Posted Todayjob requisition :
REQ #
** APPLICATION INSTRUCTIONS:*** ## CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.* ## CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
* ## If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.###
** Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.**###   
** POSITION SPECIFICS
**** The Education Policy Studies (EPS) Department
** seeks to hire an
** Academic Program Coordinator
** to provide essential coordination and administrative support for the department's academic programs and initiatives.

As a key member of the department, this position coordinates academic and administrative operations, supports student success initiatives, partners closely with faculty and staff, and oversees program events and engagement activities.

The
** Academic Program Coordinator
** helps enhance the student experience and support the continued success of the department's programs.#
** Responsibilities include but are not limited to:**##
** Student Support Service:
*** Create and maintain databases (e.g., of each program’s alumni)
* Maintain and update student records, tracking academic progress and milestones
* Ensure accurate transcript records and graduation lists
* Assist with course scheduling, academic procedures, and resolving student issues; manage academic forms
* Plan an information session for students about internships
* Assist instructors who teach internship-related courses
* Facilitate the application process for internships; document completion of internships##
** Administrative Support
*** Serve as first point of contact for students, faculty, and visitors
* Provide logistical and administrative support to faculty and department leadership; assist in preparations for informational webinars
* Manage course scheduling, room bookings, and departmental communications
* Assist with exit interviews and surveys graduating students are asked to complete
* Communicate with prospective students and coordinate with faculty and other staff who are also helping with student recruitment
* Develop, update, and maintain program resources, such as handbooks and website information##
** Event Coordination
*** Plan and coordinate student recruitment, orientation, celebrations, and academic events for EPS degree programs
* Manage speaker series and undergraduate research showcases
* Schedule presentation events and informational sessions; assist with event promotions#
*
* Qualifications:

*** Driven to provide excellent customer service
* Excellent interpersonal skills; inclusive and respectful when working with others
* Proven record of reliable, timely task completion
* Ability to stay organized with a high attention to detail and accuracy while multi-tasking
* Effective written and verbal communication skills
* Demonstrated ability to work independently, exercise sound judgment, and manage multiple priorities in a dynamic academic environment.
** MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
** General Equivalency Diploma (GED) or High School (HS)2+ years of relevant experience

Required

Certificat…