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Remote Training & Documentation Lead

Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listing for: Branch App
Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-09-09
Job specializations:
  • Education / Teaching
    Learning & Development Specialist
Salary/Wage Range or Industry Benchmark: 60000 - 68000 USD Yearly USD 60000.00 68000.00 YEAR
Job Description & How to Apply Below
Location: Northern

Branch is a remote-first fintech hiring a Training and Documentation Specialist to lead training materials, documentation, and LMS programs for both internal teams and BPO partners.

You will craft clear Help Center articles, run content audits, develop courses, and collaborate with Enterprise Support and Onboarding to align priorities. Experience with Confluence, Zendesk Knowledge, and AI-assisted content is highly valued.

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