Coordinator II, Student Success & Strategic Initiatives

Monroe Community College

Position Title:

Coordinator II, Student Success & Strategic Initiatives - Monroe Community College

Location:

Rochester, NY

Category:
Professional Staff
• Job Type: Full Time

The Student Success Coordinator is a member of the Student Success & Strategic Initiatives team and will oversee College-wide academic intervention, provide academic advising and support for special populations, and assist with data analysis and strategic initiatives. This position reports to the Associate Vice President, Student Success & Strategic Initiatives (SSSI) and requires working occasional evenings and Saturdays.

• Manage the College's early alert and caseload management tool.
• Maintain and enhance the college-wide early alert system workflows.
• Document administrative processes related to the early alert system to ensure business continuity.
• Provide training for faculty and staff.

• Collaborate with advising leadership on the advisor assignment process, advisement key process, and other Banner-related jobs.
• Advise and connect students to the appropriate resources and program support for special populations (e.g., Industry students).
• Coordinate college-wide satisfactory academic progress (SAP) processes, and respond to faculty, staff, and student questions related to SAP, as needed.

• Analyze data, develop reports and visualizations to support persistence and retention efforts.
• Leverage college systems to promote student communication, caseload management, advising interactions, academic interventions, student connections, and retention.
• Collaborate with AVPs, deans, faculty, and staff on persistence, retention, and completion efforts.
• Other duties as assigned.

• Attend meetings as required and represent the SSSI team.
• Serve on college-wide committees.

• Adheres to the College Code of Conduct.
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
• Maintains technological competencies utilized by the College.
• Commits to the philosophy of a comprehensive community college.
• Commits to professional growth. This includes seeking ongoing training in diversity, equity, and inclusion to better serve students.

• Bachelor's degree from an accredited institution.
• Project management experience.
• Experience working with students in a higher education setting.
• Ability to work in a collaborative manner.
• Excellent written communication skills.
• Demonstrated experience working in and fostering a diverse faculty, staff, and student environment.
• Ability to work independently.

• Master's degree in education, higher education, counseling, or related field.
• Community college advising experience and understanding of college student development.
• Proven experience working with culturally, economically, and academically diverse students.
• Knowledge of EAB products, Banner, and Degree Works.
• Demonstrated excellent communication and interpersonal skills.
• Commitment to continuous professional development and training.
• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

Salary:
Salary is determined based on experience, internal equity, and college budget. This position has a range of $52,000 to $60,000 and is based on the factors mentioned factors.

MCC offers a Flexible Work Policy for benefit-eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting, and compressed work schedule. The availability of flexible work arrangements varies by…