Training Program Coordinator #W2308

Title: Training Program Coordinator #W2308

State Role

Title:

Trainer and Instructor III

Hiring Range: $92,500 - $97,500/yr.

Pay Band: 5

Agency: Department of Social Services

Location: DSS HOME OFFICE

Agency Website: (Use the "Apply for this Job" box below)..gov

Recruitment Type: General Public - G

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement.

Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency – one of the largest in the Commonwealth of Virginia – partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well‑being of children, adults, and families statewide.

We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have easy access to the services and benefits available to them.

In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre‑tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax‑deferred retirement savings including employer matching – Employee Benefits.

The Virginia Department of Social Services (VDSS), Division of Local Training and Development is currently seeking a Training Program Coordinator. This is a professional level position responsible for leading, and/or coordinating training and professional development initiatives for Human Services Staff (Family Services, Benefit Programs, and Child Care Subsidy) employed at Virginia's Local Departments of Social Services as well as community partners.

This position will design, develop, deliver, evaluate instructor‑led training in the most efficient and effective manner, maintain a positive learning environment, and stay abreast of Virginia Department of Social Services (VDSS) related policy and guidance, issues and innovations in local agency practices and trends, and new training industry practices focusing on comprehensive Motivational Interviewing (MI) curriculum. Beyond traditional classroom delivery, this area of emphasis is deeply rooted in applied practice and ongoing supportive coaching.

The Training Program Coordinator serves as a developmental coach, providing direct, reflective coaching sessions to staff and supervisors to ensure MI concepts translate successfully into daily front‑line social service interactions. The duties and responsibilities also include evaluating the effectiveness of training through designated assessment strategies and recommending, as needed, to the curriculum developer changes and improvements in training content, providing the highest quality of training and assistance to class participants, while maintaining excellent working relationships with VDSS management, staff, and Regional Training Office staff.

• Direct experience in a social services, clinical, or academic setting utilizing Motivational Interviewing (MI) as a primary intervention framework.
• Deep, nuanced understanding of MI principles, the four processes…