WLG) Facilitator - Bilingual English​/Spanish

ABOUT COMMONPOINT:

At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment.

Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all.

Commonpoint’s Youth Workforce Department comprises a number of different programs serving individuals predominantly from 14-24 years old. SYEP provides New York City youth with summer employment and educational experiences that build on their individual strengths and incorporate youth development principles.

These principles include engaging the talents and interests of youth, developing their skills and competencies, and providing positive adult role models.

Work, Learn & Grow (WLG) Facilitator plays a key role in supporting young people as they strengthen their work-readiness skills, explore career and postsecondary pathways, and successfully participate in the Work, Learn & Grow program.

The Facilitator leads engaging virtual workshops and learning activities focused on career readiness, professional development, workplace success, and reflection. The Facilitator also provides ongoing guidance, encouragement, and accountability to participants throughout the program.

Because this is a remote position, the Facilitator is responsible for creating an interactive and supportive virtual learning environment, maintaining consistent communication with participants, monitoring attendance and engagement, and helping youth develop the digital and professional skills needed to succeed in school, internships, and future employment.

• Facilitate engaging virtual WLG workshops, activities, and learning sessions aligned with program goals and curriculum.
• Deliver workforce-readiness content related to career exploration, workplace expectations, communication, teamwork, problem-solving, financial literacy, résumé and interview preparation, digital professionalism, and other career-development topics.
• Create an inclusive, welcoming, and interactive virtual learning environment where participants feel comfortable contributing, asking questions, and collaborating with peers.
• Use interactive facilitation strategies, including breakout rooms, discussions, polls, collaborative activities, real-world scenarios, presentations, and reflection exercises, to maintain participant engagement.
• Monitor participant attendance, participation, engagement, and completion of required activities.
• Follow up with participants regarding incomplete assignments, program requirements, scheduled activities, and other action items.
• Track participant activity and maintain accurate, timely program documentation, attendance records, case notes, and other required records.
• Communicate program expectations, schedules, deadlines, and important updates clearly and consistently to participants.
• Work collaboratively with WLG program staff, internship/worksite staff, and other partners as appropriate to support participant success.
• Participate in staff meetings, training sessions, program planning, and professional development activities.
• Perform other relevant duties as assigned by the supervisor.

• High School Diploma required;
  Current college enrollment or Bachelor’s degree strongly preferred.
• Experience with classroom management.
• Bilingual in English and Spanish.
• Strong interpersonal skills and ability to work…