Learning Specialist

Learning Specialist

Regular

Cross Functional

All Virtual Locations, Home Based Position, USA, Remote, US

As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation.

Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being:
Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity.

If you are seeking a career that will challenge, inspire, and reward you, join us at UBC!

• Designing and creating content (Facilitator Guides, Participant Workbooks, Job Aids, Exercises, Coaching Guides, blended learning solutions, and e-learning modules)
• Designing and creating knowledge resources that are effective for front line staff utilization. This position provides consultation through the assessment, evaluation, and development of both existing and new training programs and materials
• Facilitating training sessions (in classroom and virtually) from on-boarding to continued development to refresher training and pull-through of training concepts into practical everyday work. This position provides consultation through the assessment, evaluation, and development of both existing and new training programs and materials as well as creating client facing training curricula and schedules.

This position focus can change between these key areas to support the needs of the business and specific areas of expertise and time allocation will vary. The role is responsible for the development and delivery of learning experience across the assigned area of responsibility as well as providing consultation through the assessment, evaluation, and development of both existing and new training programs and materials.

The role will also be called upon to deliver internal business unit training materials to help ensure all teams/programs have consistent foundational learnings and are operating from similar ‘Ways of Working’ principles.

• On-boarding employees and contingent workers to ensure they have the knowledge, skills and abilities to meet customer expectations and enterprise goals.
• Develop and deliver standardized system and process training via classroom/virtual methods. This may include travel to other UBC sites and/or to client hosted locations.
• Consult with program participants and management to evaluate impact of training programs. Review quality and performance records to determine opportunities for review and retraining needs that may be associate specific.
• Respond to specific training requests by leadership team or quality in a timely manner.
• Develop, maintain and update training program and materials to reflect updated systems or processes.
• Provide feedback and conduct periodic retraining where quality or performance issues are noted or when system or process changes require training.
• Deliver customized program training via classroom or other methods.
• Administer practical exercises to evaluate trainee’s comprehension. Ensure training objectives and goals are related to business objectives or client needs.
• Responsible for ensuring all training records are documented and maintained
• Maintains overall training documentation records including creation, revisions, reviews and archival.
• Researching, authoring, publishing, and maintenance of Process and…