Student Success Advisor

Position Name:
Student Success Advisor / Accommodations Coordinator Classification:
Exempt FTE: 1.0;
Full time

Work Hours:

37.5 hour work week. Monday-Friday, 8 a.m. to 4:30 p.m. – occasional evening or weekend hours may be required. Hybrid schedule with 4 days on-campus and 1 day of remote work per week. During peak times, 5 days will be on-campus. Department/Division:
Student Succes Supervisor:
Director, Student Success

The Student Success Advisor / Accommodations Coordinator supports the UWS mission by promoting student success. Under the direction of the Director of Student Success and in collaboration with university personnel, the position provides student success advising and oversees Testing Center operations, including scheduling and administering examinations. The position serves as a key resource for students seeking accommodations, academic skills coaching, and other student support services.

The position is assigned to a caseload of students, which may include students enrolled in on-campus, online, and hybrid programs. The position requires the ability to exercise independent judgment, solve complex problems, and effectively apply university policies, procedures, and student support practices.

• Benefits:
  Comprehensive benefits package including employer sponsored health, dental and vision insurance plan options.
• 403(b) retirement plan with up to 10% match after one year.
• Tuition waiver eligibility for UWS academic programs after one year of employment.
• Free and reduced cost care in the campus health center for employees and their immediate family members.
• Paid vacation, sick, wellness time and holidays.

Student Success Advising and Support (30%)

• New Student Advising:
  Assist with onboarding and orientation for new students, including account access, IT requests, student life, and other student success resources.
• Academic Advising:
  Provide advising and support to students regarding ongoing enrollment, registration, program planning, university policies and procedures, and available student resources. Refer students to academic leadership or faculty advisors for specific career and program planning.
• Academic Standing Advising:
  Provide advising and support to students who are not meeting Satisfactory Academic Progress (SAP). Connect students with applicable resources, support services, and strategies for academic improvement.
• Temporary Withdrawal Advising:
  Manage temporary withdrawal inquiries, track students who are temporarily withdrawn, and support students returning from temporary withdrawal.
• Student Support and Resource Navigation:
  Serve as a point of contact for students seeking assistance with university services, policies, procedures, and available support resources. Provide direct support to help students navigate university processes and connect with appropriate departments and services.
• Student Success Support:
  Promote and maintain a welcoming, inclusive, accessible, and student-centered environment. Monitor student concerns and provide follow-up communication to support student persistence and success.
• University Service:
  Serve on campus committees and university work groups as assigned.

Accommodation Services and Academic Skills Coaching (30%)

• Accommodation and Accessibility Services:
  Serve as the primary resource for students seeking disability-related accommodations and accessibility services. Review accommodation requests and supporting documentation, conduct intake meetings, evaluate student needs, and determine and implement appropriate accommodations, including temporary accommodations when warranted by documented circumstances.
• Records Management and Communication:
  Maintain confidential student…