Instructional Support Associate Virtual Learning at Maya Angelou PCS SY

Maya empowers opportunity and justice-involved youth to transform the trajectory of their lives. We do this by engaging each of our scholars in a restorative, relevant school experience that prioritizes personalized academic support, well-being, and preparation for the post-Maya pathway of their choice. With an education in our network of schools, our scholars will do more than succeed - they will thrive!

If you are interested in learning more about See Forever, please visit our website forever.org.

At the Maya Angelou Schools, the key to our success is rooted in building trusting, respectful, and nurturing relationships with each other. We strive to create safe spaces for all to be able to reach their limitless potential. We are at our best when we work together to ensure the unique needs of our community are met. We empower each other to grow successfully so we can see forever!

This is how we live the Maya Way, even when no one is watching.

The Instructional Support Associate for Virtual Learning (ISA) supports classroom instruction and school operations by assisting teachers, maintaining a safe and structured environment, and serving as a daily or long-term substitute teacher as needed. The ISA monitors student behavior and progress, supports instructional activities, and helps implement behavior management strategies.

In addition, the ISA provides administrative support to the Assistant Principal(s), including managing documentation, supporting data systems, coordinating meetings and events, and facilitating communication among staff. This role requires flexibility, strong organizational skills, and a commitment to student success and a positive school culture. This position reports to the Assistant Principal of Instruction.

• Ensures that all virtual learning content is properly uploaded, organized, and accessible to students.
• Serves as a liaison between the school and external partners/programs (i.e. Virtual Learning Hub).
• Provides ongoing support to instructors and students with platform navigation, troubleshooting technical issues, and answering inquiries.
• Monitors student progress, participation, and performance in virtual learning environments.
• Engage with students via email, chat, or virtual office hours to answer questions and provide academic support.
• Encourage a collaborative learning environment by facilitating group discussions, forums, or virtual study sessions.
• Assist in maintaining records of student participation, attendance, and performance.
• Track and report on student progress, assignment submissions, and overall course completion.
• Assists the teacher by monitoring and supporting instructional and/or other classroom-based activities for students as prompted by an in-person or virtual teacher.
• Serves as an Instructional Support (substitute teacher) for up to an entire day of instruction or, at a minimum, a class period, or may serve as a long-term substitute.
• Assist in classrooms by maintaining order and discipline.
• Monitors students in academic and non-academic classrooms and settings.
• Monitors students throughout the school day, including in the classroom, hallways, during lunch, and at outside school events.
• Provides crisis prevention and intervention where appropriate.
• Maintains a controlled environment for students and staff in the school building and campus.
• Assist with the implementation of behavior management techniques (verbal) used with individuals with special needs.
• Participates in various meetings for the purpose of sharing information regarding student progress and opportunities.
• Supports all other duties as assigned.