Associate Customer Success Manager; Fully Remote

• Turnitin partners with educators and institutions to develop learning integrity solutions.
• Over 16,000 academic institutions and publishers use our services in more than 185 countries.

• You will manage a portfolio of higher education customers in Spain and France.
• Drive adoption, satisfaction, retention, and growth through proactive account plans.
• Build relationships with stakeholders at all levels, from Deans to instructors.

• Remote-first culture with comprehensive total rewards.
• Generous time off, health and wellness programs, and parental leave.
• A diverse, inclusive team unified by a shared desire to make a difference in education.

• Fluent in English, Spanish, and French with strong communication skills.
• Experienced in Customer Success or Account Management, preferably in SaaS or EdTech.
• Data-driven, collaborative, and passionate about supporting educators and institutions.

Turnitin is a global education technology company that develops learning integrity solutions used by over 16,000 institutions worldwide. With a remote-first culture and team members in over 35 countries, it fosters a diverse, collaborative environment focused on improving learning outcomes.