Remote Operations Control; ROC) Operator

CAMS is currently seeking a Remote Operations Center (ROC) Operator to monitor and control the operation of all CAMS managed wind, Photovoltaic (PV), and Battery Energy Storage System (BESS) assets.

Each CAMS ROC operator is responsible for the safe and reliable operation of all CAMS monitored Wind, PV, and BESS assets. This involves maintaining high operational standards to maximize system performance while adhering to all relevant compliance requirements. The CAMS ROC operator also guarantees that operations are aligned with the NERC Cybersecurity and Reliability Standards, which are critical for safeguarding the integrity and security of the energy infrastructure.

Additionally, ROC operators are tasked with operating in strict accordance with Regional Transmission and ISO Tariffs, ensuring the reliable and efficient functioning of generation assets within the bulk electric system. This comprehensive approach aims to support a resilient, secure, and efficient energy supply, meeting both regulatory standards and operational excellence.

• Monitor and operate multiple substations and power plant resources using SCADA systems, DAS platforms, alarm management, and other computer systems to ensure system reliability and maximize site production.
• Coordinate with internal stakeholders (ROC leadership, O&M, Asset Managers, NERC/Compliance, etc.), and external stakeholders (asset owner, Transmission Operators (TOP), Qualified Scheduling Entities (QSE), Independent System Operator (ISO), Regional Transmission Operator (RTO), Balancing Authorities (BA) to maximize system reliability, performance and assure contractual and regulatory compliance.
• Accountable for safe, reliable, and compliant daily operations for all sites.
• Respond to alarms and abnormal system conditions, initiating timely corrective actions.
• Ability to assess risk and resolve problems in a timely manner.
• Coordinate with field personnel during routine operations, maintenance, and emergencies.
• Maintain accurate shift logs, operational records, setpoint changes, and compliance documentation.
• Understand and follow 3-part communication requirements for all incoming and outgoing calls.
• Ensure compliance with cybersecurity, physical security, and access control procedures.
• Contribute to continuous improvement of procedures and system reliability.
• Effectively communicate with customers and other control centers to provide updates, outage information, coordinate activities, and ensure seamless operations
• Anticipate customer needs and proactively address concerns, ensuring a positive experience aligned with CAMS values.

• High school diploma AND 1+ years of experience in any of the following fields: renewable or utility remote operations, power plant operations, industrial control systems, military technical operations or related energy sector.
• Must contain a basic electrical understanding to be able to learn more complex electrical systems. Familiarity with the following:
  Ohm's Law/AC and DC electricity/Kirchoff's Laws/Solar Panel Operation/Inverter Operation/Power Transformer Operation/Transmission Basics.
• Must be able to interpret one-line electrical diagrams and analytical graphs.
• Must be willing to work a rotating shift schedule and work overtime, including nights, weekends and holidays.
• Must be comfortable working at a computer in an office setting for 12 hours at a time.
• Ability to communicate orally over the phone as well as in written electronic format.
• Experience and working knowledge with Microsoft Office suite of tools including Word, Excel and Teams.

• Two-year college degree in Electrical Technology, other engineering related…