Infrastructure Engineer

Midtown is seeking an
** Infrastructure Engineer
** to join our world-class team at our Chicago headquarters.

The team is based in our HQ office in Chicago (3611 N Kedzie Ave.) and supports all club locations.
* The role is hybrid work-from-home and required to also come in the office in Chicago 2 days per week (Monday/Tuesday)
* The position is based in the Chicago area and will involve travel to Midtown club locations.
** About Our Company
** We work at Midtown to inspire people to transform their lives—and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and strong communities at every one of our clubs.  We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization.
** Who We Want
** We are looking for people that share our core values: kind individuals who want to win together, see things as the glass half full, are passionate about helping others, and strive to always be better than yesterday.
** The Position
** The Infrastructure Engineer is responsible for implementing, supporting, and maintaining Midtown’s infrastructure systems. The position is a hands-on technical role and requires a strong foundation in on-premise networking and infrastructure, as well as expertise in Microsoft Azure cloud services.  The Infrastructure Engineer will work on projects, serve as escalated support, and help monitor server systems to ensure reliable uptime, performance, and security across all our corporate and athletic club locations.

This person is responsible for analyzing the needs of the business and working with the Midtown IT team to implement new cost-efficient technical directives and present project plans on how to best address infrastructure issues/shortcomings.

The team is based in our HQ office in Chicago (3611 N Kedzie Ave.) but will require frequent travel to all Midtown locations as projects require.
* The role is hybrid work-from-home and required to also come in the office in Chicago
* This position is based in the Chicago area and will involve frequent travel to all eight Midtown club locations as projects require
** ROLE AND RESPONSIBILITIES
*** Design, deploy, and maintain on-premise and Azure cloud infrastructure using performance and security best practices.
* Implement hybrid cloud solutions integrating SaaS and on-premise systems.
* Manage Azure resources including VMs, networks, storage, and containers.
* Support and maintain Hyper-V infrastructure.
* Apply security best practices and ensure compliance with data protection regulations.
* Implement RBAC, network security groups, and collaborate on vulnerability remediation.
* Manage LAN, SD-WAN, Wi-Fi, VPNs, and firewalls.
* Maintain hybrid Microsoft Entra  Active Directory infrastructure including Group Policy management.
* Monitor system performance using tools which include Microsoft SCOM, Azure Monitor, Application Insights, and Log Analytics.
* Ensure high availability (HA), disaster recovery (DR), and business continuity (BCP) in on-premise and Azure cloud environments.
* Optimize infrastructure services for the best cost efficiency and scalability.
* Support software developer infrastructure including Azure containers, APIs, and app services.
* Work with IT Security team to review security configurations, identify risk items, and perform vulnerability remediation.
* Serve as an escalation point for infrastructure and support teams.
* Maintain technical documentation and ensure alignment with security standards.
* Provide off-hours support for critical upgrades/outages and conduct periodic site visits (25% travel).
* Other duties assigned by manager.
** QUALIFICATIONS AND EDUCATION REQUIREMENTS
*** Bachelors in IT-related field or certificate equivalent.
* 4+ years in Infrastructure Engineering.
* 3+ years with Azure design/support.
* Skilled in Azure Rights Management & Cloud App Security.
* Proficient in Power Shell.
* SCCM/SCOM, Active Directory, Group Policy expertise.
* Hands-on with networking, virtualization, DNS, DHCP, ADFS, Firewall, VPN, certificate…