Robotic Field Service Engineer - Sourcing Req

Robotic Field Service Engineer - Sourcing Req

FANUC America Corporation is a leading provider of industry‑leading robotics, CNC, motion control systems and ROBODRILL machining centers. We maintain a workplace where individuals can be proud, talents are embraced, and results are encouraged and supported.

The Robotic Field Service Engineer will provide onsite repair, troubleshooting, programming and maintenance services for FANUC robots and associated peripheral equipment. Work from a service center or remote home office to coordinate activities and offer hotline phone support between scheduled service calls. Must be able to travel within the assigned region, either on schedule or at short notice, to diagnose and resolve robotic system issues and document findings in a service report upon completion.

• Customer Service & Satisfaction – provide expert guidance to customers, addressing operational concerns, optimizing machine functionality and implementing solutions to minimize downtime.
• FANUC Robot & System Maintenance – diagnose, troubleshoot, repair and maintain FANUC robots, controllers, electrical control systems and peripheral equipment.
• Robot Diagnostics & Repair – investigate, diagnose, document and resolve operational and process issues in robotic systems as reported by customers or internal service hotlines.
• Service Reporting – prepare and submit comprehensive daily reports for each assignment, documenting diagnostics, repairs, system performance, maintenance activities and recommendations.
• Comprehensive Training & Development – participate in hands‑on technical training and structured classroom instruction to build expertise in robotic systems, servo motors and automation technology.
• Inventory Control & Management – accurately track, organize and maintain assigned inventory and ensure compliance with company standards.
• Equipment & Tool Maintenance – ensure proper care, calibration and upkeep of all company‑provided robotic equipment, tools and diagnostic instruments.
• High Regional Travel Demand – requires 80%-90% travel within a designated region, either scheduled or on short notice.

• High School diploma or GED.
• An Associate’s degree in a relevant technical field is preferred, but equivalent technical education or related work experience may also be considered.
• Preferably at least three years of professional experience in robotics, automation, manufacturing or a related technical field.
• Must have or be able to obtain a valid driver’s license and be capable of driving throughout the organization’s service area as required.
• Mechanical, Electrical and Pneumatic Troubleshooting – perform preventative maintenance to optimize robotic system reliability, reduce downtime and extend equipment lifespan.
• Read and apply electrical, mechanical, and pneumatic schematics for troubleshooting and system optimization.
• Strong understanding of FANUC robots, controllers and peripheral equipment, including troubleshooting, programming and system integration preferred.
• Experience with FANUC application software for programming, troubleshooting and system optimization preferred.
• Capable of safely lifting, transporting, and maneuvering up to 75 lbs, adhering to proper ergonomic techniques to prevent injury.
• Capable of performing tasks in diverse industrial settings, including manufacturing, automation and field operations.
• Willing and able to travel within a designated region via auto or air for extended periods (at least 5 hours at a time) and adaptable to varying travel schedules, including air travel as needed.

• Medical, Dental & Vision Insurance
• 401(k) Retirement Program
• Life Insurance
• Short- and Long-Term Disability Plans
• Tuition Reimbursement
• Wellness Program
• Flexible Spending Accounts
• Employee Assistance Program
• Flexible Benefit Dollars
• Generous Holiday & Vacation Program

Equal Opportunity Employer, including disabled and veterans.

Sponsorship will not be considered for this position.