Field Service Engineer Washington, DC, US Posted ago

Position: Field Service Engineer Washington, DC, US + 1 more Posted 2 months ago
Remote## Field Service Engineer Washington, DC, United States
** Qualitrol

Job Description
**** Role:
** Field Service Engineer
*
* Location:

** New Jersey, Maryland, Delaware, Washington DC, or Philadelphia area
** Excellent Pay and Benefits!
** Qualitrol employees receive a competitive salary, twenty-eight days of paid time off (includes PTO and Holidays), great health benefits that are effective your first day, flexible working hours, up to 100% education reimbursement towards a degree, and 401k matching (vesting immediately). We have annual reviews and career development planning to help get you to the next level in your career.

Our family friendly environment also provides paid Maternity/Paternity leave, Adoption leave, Life Insurance and more.

You will love working with colleagues who have a genuine desire to innovate and seek out complicated problems. We believe in absolute inclusion and diversity. Qualitrol associates enjoy the autonomy, breadth of responsibility, and creativity that are typical in a medium-sized company, while sharing resources, standard methodologies, and growth opportunities that are found in a Fortune 500 company like Fortive.
** Your Impact
** Additionally, you will complete any assigned customer product training while collaborating with colleagues in manufacturing, engineering, sales, and marketing. You will also interface with customers to understand their requirements, expedite repairs, improve operational efficiency, reduce future service problems, and address product quality, functionality, and reliability issues.
* Here’s where you’ll demonstrate your proficiencies:
** Promote and perform onsite professional services to support customer’s reliability initiatives. (80%)  + Conducts service, repair and/or installation of products at customer site, including electrical and mechanical testing.  + Diagnoses system failures and determines the most cost-effective solution.  + Assist customers in developing preventive maintenance strategies.  + Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.
* Provide remote/onsite product training for clients looking to improve their knowledge of the products and their applications. (10%)  + Help customers understand technical applications of our products.
* Create reports and supplemental service documentation in the internal database. Forward reports to customers when services are performed. (10%)
* Products supported include Dissolved Gas Analyzers (DGA), Condition Based Monitoring (CBM) systems, Partial Discharge Monitors (PDM), Bushing Monitors (BM) and Transformer Monitoring System (TMS). These products use our Smart Sub software platform which ties together into a user-friendly graphical user interface.
* As a Field Service Engineer at Qualitrol, you’ll have opportunities to progress into Senior Field Service roles, more specialized technical roles, or management positions.
** Skills & Experience
*** Bachelor’s degree in Electrical or Mechanical engineering, Physical Sciences, or related field.  An Associate’s degree and Military or Electrical Utility work experience may be considered in lieu of a Bachelor’s degree.
* Able to demonstrate a successful career, with previous experience in service, maintenance, or engineering role.
* Experience working with various meters, digital oscilloscopes.
* Ability to independently analyze, troubleshoot and use judgement to solve issues while on customer site.
* Strong ability to deliver training to our customers in a class setting as well as in a practical hands-on environment.
* Have a driver’s license, acceptable driving record, valid passport (or ability to obtain one), and availability to travel. This position is remote and will require up to 70% travel.
* Preferred

Skills:

** Electronic, electro/mechanical experience
* Power industry/utility experience
* SCADA communications with multiple protocols

* Working Conditions:

** Lift up to 75lbs
* Indoor/Outdoor work in substation or power plant environment
* Hard hat, safety shoes, FR (flame retardant) clothing, ladder, safety harness, etc. manufactures monitoring and protection devices for high value electrical…