Field Services Engineer NY

Careers Innovation for modern and efficient elections

Careers at Clear Ballot

Clear Ballot has developed innovative election software paired with advanced hardware to create a comprehensive, modern voting system designed to deliver speed, accuracy, and transparency to elections.

If you seek a challenge and have the skills we need, we'd like to talk to you. Clear Ballot is an equal opportunity employer, and we are committed to diversity and dedicated to professional development and advancement. We believe everyone deserves to work in a welcoming, respectful and considerate environment. Candidates, please contact

Join our team and make a difference in elections.

Field Services Engineer – Remote position with up to 70% travel (New York)

Our nation’s elections are being challenged like never before. Clear Ballot aims to create technology that empowers our customers to improve democracy.

Elections are the cornerstone of our democracy. Our mission is to provide secure and reliable tabulation equipment, full transparency of the process, and robust auditing. We strive to exceed expectations in the election technology sector.

Field Service Engineer, Professional Services (Future Hire)

We are seeking a dedicated Field Service Engineer to provide exceptional on-site support and technical services to our clients. This is a remote position with up to 70% travel, especially during election cycles, to deliver hands-on assistance nationwide.

Key Responsibilities:

• Install, configure, and maintain Clear Ballot election systems at customer sites, ensuring optimal performance and reliability.
• Conduct comprehensive training sessions for customers, empowering them to effectively use our technology.
• Provide immediate on-site technical support during pre-election, election day, and post-election activities, resolving issues to prevent disruptions.
• Perform regular system maintenance and updates, minimizing downtime and ensuring continued compliance with industry standards.
• Collaborate with engineering and product teams to report field observations and contribute to product improvements.
• Develop and maintain strong customer relationships, providing exceptional service and support.
• Manage logistics and prepare for deployments, ensuring all necessary equipment and materials are available on-site.

Required

Experience and Skills:

• Experience in field service engineering, preferably in technology or election systems.
• Demonstrated expertise in networking, with a robust ability to troubleshoot and resolve network issues effectively.
• Proficient in installing Windows operating systems and server environments, complemented by a solid grasp of computer repair methodologies.
• Excellent communication and customer service skills, with the capacity to train and guide technical and non-technical users.
• Proactive problem-solver with a detail-oriented approach and strong organizational skills.
• Ability to travel up to 70% of the time, with flexibility to respond to urgent situations as needed.
• Experience with third-party image scanning devices and printers is a plus but not required.
• Proficiency in Microsoft Office Suite.

Our team is focused on solving critical challenges and reinforcing trust in America’s democratic processes. If you're driven to contribute to a more transparent, fair, and efficient election system, we invite you to consider a career with Clear Ballot.

Consider This:

Are you motivated to increase transparency, uphold democracy, and drive innovation for the public good? If so, join us at Clear Ballot.

Equal Opportunity

Employer:

Clear Ballot Group, Inc. is an Equal Opportunity Employer. We believe everyone deserves to work in a welcoming, respectful and considerate environment. We hire based on our values and capabilities.

Clear Ballot Group, Inc. is an Equal Opportunity Employer. We believe everyone deserves to work in a welcoming, respectful and considerate environment. We live by our values and hire accordingly. We are looking for energetic professionals to join us in this mission.