Technical Services Lead – Printing & Coatings; REMOTE #ESF

Technical Services Lead – Printing & Coatings(REMOTE) #ESF
6357

Full time | Expert Hiring | United States

Posted On 01/21/2026

Job Opening

$90,000 - $100,000 Annually

City Pine Bluff

State/Province Arkansas

71602

Top reasons to work with for my client:

• Our client operates internationally and is known for its focus on innovation in printing services.
• Invests in employee growth through training programs, mentorship opportunities, and career advancement initiatives.
• Autonomy in the work place
• Well liked management

Job Type : Full Time

• Manage and lead technical support for wide web flexo and gravure customers, ensuring optimal use of Flint Group's water and solvent based product lines.
• Oversee on-site troubleshooting, ink optimization, and product performance evaluations.
• Coordinate and lead press trials, product introductions, and technical audits at customer facilities.
• Collaborate with R&D, sales, manufacturing, and regulatory teams to deliver tailored technical solutions that meet customer needs.
• Develop and implement technical service strategies that support customer retention, growth, and innovation.
• Build strong relationships with key customer stakeholders, acting as the primary technical point of contact.
• Provide guidance and mentorship to technical representatives or field service personnel, where applicable.
• Maintain detailed technical documentation, service reports, and communication logs to support proactive issue resolution and continuous improvement.
• Ensure compliance with safety, environmental, and regulatory standards, particularly regarding solvent handling, emissions, and product stewardship.

• Education:
  
  Bachelor s degree in Chemistry, Printing Technology, Engineering, or a related technical field is preferred.
• 5+ years in a technical role supporting wide web flexographic and/or gravure printing.
• Proven experience with water based and solvent based inks and coatings used in flexible packaging.
• Demonstrated ability to lead customer-facing technical engagements and manage technical projects independently.
• Strong knowledge of pressroom processes, ink/substrate interactions, drying systems, and surface treatments.
• Skilled in color matching, print troubleshooting, and print defect analysis.
• Effective communicator with excellent customer service and cross-functional collaboration skills.
• Able to travel frequently (up to 70%) to customer sites, manufacturing plants, and regional meetings.

Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days