WebRTC Engineering Lead

What you can expect

This role involves leading Zoom’s next generation real time Web media architecture. Optimizing audio and video delivery for web based clients across multiple browsers and operating systems data flow across clients and servers at large scale. You will influence the technical roadmap, collaborating with senior leaders while remaining hands on in development, writing production code and directly participating in the U.S. release and support cycle for core Web media systems.

The Audio-Video team serves as Zoom's technical foundation, handling the entire media pipeline from device capture through encoding, transmission, network adaptation, and rendering. The team manages multiple product lines including the native Zoom client, web-based client, and Video SDK offerings.

• Defining and driving the architecture of Zoom’s real-time WebRTC media platform.

• Building, optimizing, and maintaining end-to-end A/V pipelines across browser, mobile, native clients, and backend media servers.

• Owning signaling design, peer connection management, QoS, congestion control, and protocol-level implementations.

• Driving the creation of SFU functionalities, simulcast/SVC workflows, bitrate optimization, device oversight, and audio/video alignment.

• Ensuring full compliance with IETF/W3C standards and maintaining cross-browser interoperability.

• Designing observability systems including metrics, QoE monitoring, automated testing, and large-scale stress frameworks.

• A minimum of a Bachelor’s degree in computer science or related field.

• Individuals with extensive, practical expertise in developing production-ready WebRTC solutions or optimizing high-performance media server architectures.

• Require comprehensive knowledge of real-time media protocols, such as ICE, STUN/TURN, DTLS/SRTP, RTP/RTCP, SCTP/Data Channel, and BUNDLE.

• Expect expertise in A/V internals such as capture, encoding/decoding, jitter buffers, congestion control, synchronization, and media pipeline performance.

• Value expertise in modern video codecs (VP8/VP9/H.264/H.265/AV1) and hardware acceleration

• Demonstrate expertise in C++ and JavaScript or Type Script

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind.

Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer.

All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or…