Associate Operations Specialist

Overview

Associate Operations Specialist, Commercial Energy Efficiency Programs

Location:

Remote – Oklahoma preferred / Mid Central Region candidates will be considered

• Provide support for field-based staff and a network of participating Trade Allies.
• Maintain ongoing communications with participating contractors, customers, and consultants.
• Address, resolve, or escalate customer and contractor questions related to program participation as needed.
• Review and process project application forms and submittals.
• Review technical specifications, calculations, and cost estimates for energy efficiency projects.
• Analyze technical specifications, calculations, and cost estimates for energy efficiency projects.
• Assist technical teams in upholding QA/QC standards and program guidelines.
• Perform energy savings calculations for prescriptive energy efficiency measures and upload records into program database.
• Process program incentive payments per established policies and procedures.
• Coordinate with or follow up on program quality control activities such as inspections and customer surveys as appropriate.

• Bachelor’s degree (or applicants can substitute one year of related experience for one year of education)
• 1+ year(s) of experience developing, designing, or administering successful operational processes; or experience supporting operations for consulting projects for utilities, state energy offices, state/local governments, and/or regional non-profits and/or related experience
• Must be able to pass a background check and drug screening.

• Experience and/or knowledge of energy efficiency, building sciences (lighting, HVAC and/or related)
• Field experience within energy efficiency or building sciences
• Excellent verbal, interpersonal and written communication skills
• Strong analytical, problem-solving, and decision-making capabilities
• Team player with the ability to work in a fast-paced environment
• Ability to work with all levels of internal staff, as well as outside clients and vendors
• Ability to manage multiple priorities
• Sound business ethics, including the protection of proprietary and confidential information.
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world’s toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email C and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. The use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. If an accommodation involving AI is needed, candidates should contact us in advance at c We are dedicated to providing the necessary support to ensure equal opportunity to succeed.

The pay range for this position based on full-time employment is: $55,400.00 - $94,180.00. The range reflects factors including relevant work experience, skills, certifications, location, and contract provisions. Oklahoma Remote Office (OK99)