Field Engineer, Southern Arizona

Overview

Carestream Health Inc.

Innovation that sparks imagination. Continue on to your next challenge with us.

Carestream is a worldwide provider of medical imaging systems and solutions; x-ray imaging systems for non-destructive testing; manufacturing of film and precision contract coating services for a wide range of industrial, medical, electronic and other applications—all backed by a global service and support network. Carestream's diagnostic imaging technology systems are at work in 90 percent of hospitals worldwide. At Carestream, we offer a global perspective and a world of opportunities for people who have the desire to make a positive impact.

Join our global team of 3,000+ professionals!

$31.25 - $42.00/hr

This range reflects Carestream's good faith estimate to pay fairly as starting wage. Offers will be tailored within the range based on the candidate's experience, industry knowledge, technical and communication skills, and other factors during the interview process, as well as geographic market differentials.

You will support Digital X-Ray Systems business as a Field Service Engineer based in Tucson, AZ. This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites; generate service revenue; adhere to state and federal regulatory requirements.

• Performs administrative duties within established regulatory time frames including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork.
• Actively participates as a member of the regional work team and works to improve team processes.
• The Field Engineer services laser printers, networks, CR & DR X-ray imaging equipment, CT scanners, radio fluoroscopy equipment, and other hospital equipment.
• The Field Engineer services our customer base primarily in hospitals and imaging centers.
• This position involves possible overnight travel and will be based in a home office.
• A company provided vehicle, laptop, and cell phone are included. Benefits include an annual incentive plan and a benefits package.
• Field Service Engineers need to live within the service area. This position primarily supports the Southern Arizona territory and backs up Phoenix and El Paso/New Mexico territories as needed. Overnight travel up to 50% but varies based on workload.

• Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
• 2+ years of experience in diagnostic imaging or 4+ years in the electronics industry, preferably in a field service environment.
• Knowledge of computers and networking; PC competency to include Microsoft Office Suite.
• Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of tools and test equipment.
• Ability to read and interpret schematics and site drawings with minimal assistance.
• Strong organizational and multi-tasking skills, self-discipline, and autonomy to work independently in a high-pressure environment.
• Ability to adapt to changing work requirements in a complex, fast-paced environment.
• Ability to operate in a team-driven environment and share knowledge to achieve goals.
• Excellent customer service skills; written and verbal communication with various levels of employees and customers.
• Must have and maintain a valid driver's license and driving record compliant with Fleet Policy.

Experience with X-Ray, Complex Medical Device, Knowledge of Carestream Equipment

Hospitals, Critical care imaging centers, remote

• Frequently lifting, carrying, pushing, or pulling up to 20 pounds. Occasionally lifting or carrying items over 70 pounds.
• The average driving time is 1-4 hours daily and may exceed 50% asional overnight stays may be required.
• Must be flexible in working hours; customer support during non-regular hours, overtime, and/or…