Network Operations Manager

Overview

Join one of the nation’s most comprehensive academic medical centers, UChicago Medicine, as a Network Operations Manager in our IT Technology Services department. This position will be primarily a work-from-home opportunity with the requirement to come onsite as needed. You will need to be based in the greater Chicagoland area.

• Managing the Network Engineering team to support the UCM voice and data networks.
• Providing technical guidance for the Network Engineering team supporting the UCM voice and data networks.
• Understanding the business impact of events and decisions made relating to the voice and data network.
• Make decisions to maximize network availability, performance, and optimize investments.
• Manage operational and capital budgets.
• Provide highly skilled technical assistance in network budgeting, planning, engineering, and architecture.
• Prepare proposals, cost/benefit analyses, and feasibility studies.
• Perform other duties assigned.
• Responsible for individual technical training for Network Engineers.
• Responsible for career guidance and professional development for Network Engineers.
• Provide guidance and direction for less experienced Network Engineers.
• Make recommendations for resources required to maintain and/or expand service levels.
• Evaluate new products/technologies to determine the impact on existing system configurations.
• Manage vendor relationships.
• Manage UCM departmental relationships.
• Interface with vendors to identify and purchase hardware and software.
• Study vendor products to determine those which best meet UCM needs and assist in presentation of information to leadership resulting in the purchase and installation of hardware and software.
• Responsible for ensuring highly available movement of data through the networks that comprise the enterprise voice & data network (wired, wireless & cellular).
• Design, develop and implement voice & data networks which serve the business needs of UCM, its departments, and information systems.
• Develop technical standards, identify and evaluate new products, and provide resolution for network problems.
• Monitor and control the performance and status of the network resources.
• Utilize software and hardware tools and identify and diagnose complex problems and factors affecting network performance.
• Provide integrated team support and maintenance of network hardware and software.

• BS or BA degree, Computer Science, Engineering, or equivalent education, training or work experience.
• Five (5) or more years of Lead Network Engineering experience required.
• Skilled with hardware:
  Cisco, F5, Tipping Point, Peak Flow, ACS, Solar Winds, Cisco LMS, TACACS, VoIP, Wireless, EIGRP, BGP, ASE, SONET.
• Detailed understanding of networking/distributed computing environment concepts.
• Independent problem-solver.
• Ability to analyze issues and conduct comparative analysis of multiple solutions (i.e., strong problem analysis with attention to detail).
• Able to work in a team environment or independently.
• Excellent listening and organizational skills with emphasis on detail and follow-through.
• Able to organize and delegate tasks, coordinate projects and be willing to advise others.
• Skilled in project management and work plan development and implementation.
• Effective oral and written communication skills and interpersonal skills.

• Project leader training.
• Advanced degree.
• Experience in healthcare.

• Job Type/FTE:
  Full Time
• Shift: Days
• Job Location:
  
  Flexible (Darien)
• Unit/Department: IT Technology Services - Hyde Park
• CBA Code:
  Non-Union

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward.

If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your…