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Systems Engineer

Remote CCaaS Engineer — Omnichannel & AI CX

Remote / Online - Candidates ideally in
Salem, Marion County, Oregon, 97308, USA
Listing for: CAI
Full Time, Remote/Work from Home position
Listed on 2026-02-18
Job specializations:
  • Engineering
    Systems Engineer
  • IT/Tech
    Systems Engineer
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global services firm is seeking a highly skilled CCaaS Engineer to design, implement, and maintain cloud-based contact center platforms. This full-time remote role requires 3+ years of experience with leading CCaaS platforms, strong troubleshooting skills, and an understanding of telephony fundamentals. Responsibilities include designing CCaaS solutions, managing telephony components, and optimizing customer experience workflows. Competitive salary and benefits offered.
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