Field Services Engineer
Elizabeth City, Pasquotank County, North Carolina, 27906, USA
Listed on 2026-02-18
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Engineering
Electrical Engineering, Field/Service Technician
The Field Service Engineer is responsible for maintaining and servicing inverters and associated capital equipment to ensure maximum system performance and 100% customer satisfaction. This role requires strong electrical troubleshooting capabilities, a safety-first mindset, and the ability to work independently in field environments.
This position requires up to 70% travel, including some nights and weekends.
Key Responsibilities- Perform on‑site installation, commissioning, troubleshooting, repair, and maintenance of inverter systems and related equipment
- Conduct depot‑based repair, testing, and re‑certification of inverter units
- Execute remote diagnostics and provide technical support via phone and email
- Perform root cause analysis on equipment failures and develop corrective action plans
- Conduct site audits and recommend reliability improvements
- Execute field and office performance testing, failure analysis, and repair planning
- Provide multi‑level customer training and technical guidance
- Prepare detailed service documentation, audit reports, and project progress reports
- Support engineering, manufacturing, and sales teams with technical expertise
- Act as technical liaison between FIMER Product Group Solar and customers
- Support and oversee third‑party field personnel when required
- Maintain strict adherence to safety standards and procedures
- 3–5 years of industrial field service experience (power electronics preferred)
- Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, or equivalent military/technical training
- OR Associate’s degree with 3+ years of electronic equipment servicing experience
- OR High School Diploma/GED with 12+ years of high‑voltage electronic servicing experience
- AC/DC power conversion and control experience
- Strong knowledge of electronics, mechanical principles, and AC/DC power distribution
- Ability to troubleshoot electrical and electronic circuits
- Ability to read and interpret electrical schematics and mechanical drawings
- Experience configuring and repairing communication hardware and software
- Strong written and verbal communication skills
- Proficiency with standard PC‑based work programs and reporting tools
- Ability to lift and move objects up to 70 lbs
- Valid driver’s license and clean Motor Vehicle Report
- Ability to travel up to 70%
- Medium Voltage (MV) background
- Utility‑scale solar or power electronics experience
- Technical service or field engineering background with significant on‑site experience
- Communication systems knowledge
This is a full‑time, direct hire opportunity offering competitive pay and excellent benefits designed to support you both professionally and personally.
Benefits include:- Remote work arrangement for flexibility and balance
- Immediate insurance coverage starting on your first day
- Comprehensive medical, dental, and vision insurance
- Employer‑paid Life, AD&D, Short‑Term, and Long‑Term Disability coverage
- 401(k) plan with employer matching and a non‑elective safe harbor contribution
- Employee Assistance Program (EAP)
- Paid Time Off
- 15 paid company holidays
FIMER is one of the world’s leading manufacturers of renewable energy solutions. Specializing in solar inverter production, FIMER offers a broad portfolio of innovative products serving utility‑scale, commercial, and residential markets.
With two global production sites in Italy and India, along with regional training centers worldwide, FIMER operates at the forefront of the global energy transition—delivering reliable, high‑performance solutions that support a more sustainable future.
Equal Opportunity EmployerFIMER US is an equal‑opportunity employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.
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