Remote Field Service Engineer; IL East/Central Region
Champaign, Champaign County, Illinois, 61825, USA
Listed on 2026-04-18
-
Engineering
Electrical Engineering, Systems Engineer, Automation Engineering, Engineering Design & Technologists
Position covers East-Central IL region with up to 30% travel daily.
Company SummaryToric Engineering is a trusted system integrator specializing in control systems, automation, and operational technology solutions for the water and wastewater industry. Toric Engineering delivers innovative, reliable, and sustainable automation solutions to municipal and industrial clients across the United States.
Our team blends deep hands‑on expertise with modern engineering practices, supporting customers with PLC programming, SCADA systems, panel design, electrical integration, and field troubleshooting. We are seeking a highly skilled and versatile Field Service Engineer to join our growing team within the East‑central Illinois region.
Position SummaryThe Field Service Engineer will serve as the primary Toric Engineering representative for customers across west Indiana and Illinois, supporting automation and controls systems within a 2 – 3 hour radius of their home office. This role is ideal for a candidate with a strong foundation in one of the following disciplines:
- AutoCAD Electrical / Control Panel Design
- PLC Programming & Controls Integration
- SCADA Development & Support
Regardless of technical emphasis, the ideal candidate will be responsible for field troubleshooting, system startups, customer support, and documentation. This is a hands‑on role that combines technical depth with customer‑facing service, offering autonomy, variety, and meaningful impact in the water/wastewater industry. This position is fully remote from a home office, with an estimated 30% travel to customer sites across Illinois and occasional travel to Toric headquarters in Indianapolis, IN.
KeyDuties And Essential Functions If CAD/AutoCAD Electrical–Focused
- Perform project management
- Produce or modify control panel drawings, submittals, and O&Ms
- Develop bill of materials and maintain budget (equipment and labor)
- Perform and record calculations for heat loads, motor loads, power supply loads including PLCs
- Support field verification of panels, I/O checks, and panel troubleshooting.
- Assist with design corrections or redlines discovered during commissioning.
- Develop, update, and troubleshoot PLC programs (Allen‑Bradley, GE, Siemens, etc.).
- Perform control logic modifications and process optimization in the field.
- Collaborate with customers to diagnose equipment, process, and signal‑related issues.
- Configure or support SCADA platforms such as Wonderware, VTScada, GE iFIX, or Ignition.
- Troubleshoot communications, alarming, historian data, and system connectivity.
- Assist municipalities with SCADA performance, reporting, and system uptime.
- Serve as Toric Engineering’s primary field resource for customers in west Indiana and Illinois market.
- Respond to scheduled maintenance, emergency service calls, and remote/onsite troubleshooting needs.
- System startups, commissioning activities, equipment training and performance testing for PLC, SCADA, and automation systems.
- Diagnose and resolve issues involving PLCs, HMIs, VFDs, instrumentation, networking, and/or telemetry.
- Partner with municipal operators, contractors, plant staff, and engineering teams to ensure successful project execution.
- Provide clear documentation after each service visit, including reports, updates, time entries, and system notes.
- Coordinate scheduling with Toric’s administrative team and communicate job status proactively.
- Maintain a high level of professionalism and customer service in all interactions.
- Maintain accurate daily timekeeping, expense tracking, and job cost documentation.
- Keep tools, equipment, and service vehicle clean, organized, and operational.
- Participate in remote team meetings and collaborate closely with Toric’s Indiana engineering team.
- Associate’s Degree in Electrical Engineering Technology, Mechatronics, Automation, or comparable experience.
- 5+ years of experience in controls, automation, SCADA, field service, or a related discipline.
- Proficiency in at least one of the following areas:
AutoCAD Electrical & panel documentation, PLC programming and field troubleshooting, SCADA…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).