Field Service Engineer - Philadelphia, PA; NJ​/NY​/PA

Overview

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where your unique viewpoint matters. By harnessing Danaher’s system of continuous improvement, you help turn ideas into impact — innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. You will be able to continuously improve yourself and us by taking on challenges that truly matter with people who care for each other, our customers, and their patients.

Learn about the Danaher Business System which makes everything possible.

• Technical:
  The Field Service Engineer will be responsible for meeting the daily service repair needs of the customer’s equipment by driving customer satisfaction through Service Excellence: basic troubleshooting, installation, preventive maintenance and repair on designated equipment; ordering and maintaining spare parts inventory.
• Customer Service:
  Maintain regular communication with customers to ensure resolution and accurate follow-up; utilize documented processes and root cause analysis to resolve customer service issues and drive customer satisfaction.
• Lead Generation:
  Drive service business growth in the form of sales actions for service agreements, parts, upgrades, consumables, and equipment leads.

• Bachelor’s degree with 0-1 years  experience in Biomedical, Mechanical or Electrical Engineering, OR relevant degree in Biology, Chemistry, or other STEM field OR equivalent military training OR associate s degree with 2+ years’ experience diagnosing, troubleshooting and repairing mechanical, electromechanical, and/or electronic equipment

• Travel up to 45-55%, including flying and driving, which may include overnight stays, to cover the Philadelphia area and surrounding regions.
• Must have a valid driver’s license with an acceptable driving record
• Ability to lift, move or carry equipment up to 50 lb; other physical requirements may apply

• Life Sciences / Med Device / Biotech industry experience

At Cytiva we believe in a flexible, remote-friendly workforce for eligible roles and offer a remote work arrangement where you will work from home, with travel up to 55% of the time. The annual salary range for this position is $65,000.00 - $70,000.00. The range may be modified in the future. This job is eligible for bonus/incentive pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note:

No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or other compensation is at the Company’s sole discretion unless and until paid and may be modified. The information provided is subject to change. For more information, visit

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: or