Utilities Project Lead

Project Lead

This Project Lead role manages customer requests for new or modified electrical service from intake through project closeout. The position serves as the primary customer contact while coordinating with contractors, municipalities, and internal teams to define scope, evaluate infrastructure, and ensure project feasibility. It involves preparing cost estimates, generating contracts, and ensuring compliance with utility standards and regulatory requirements. The role also oversees construction coordination, scheduling, inspections, and documentation to ensure timely and accurate project delivery.

Strong project management, customer communication, and utility coordination skills are essential.

This is a remote position with regular in‑person customer engagements in the Arlington Heights, IL area, typically 1–2 days per week. Candidates must be based in the Chicago area and have the ability to travel within the territory as needed.

• Manage incoming Customer Service Requests for new or modified electrical service.
• Act as primary customer interface throughout the project lifecycle.
• Coordinate between customers, contractors, general contractors, and internal teams.
• Track scope, milestones, and project delivery timelines.
• Maintain ongoing project updates in internal systems.
• Review customer documentation (construction plans, load letters, technical materials).
• Coordinate field walkdowns with engineering and design teams.
• Review sketches and designs (pole sets, facility replacements, system modifications).
• Evaluate existing infrastructure capacity for new or increased electrical loads.
• Distribute project documentation to customers and contractors.
• Ensure contracts are executed and payments received before project advancement.
• Coordinate scheduling with field leadership and construction crews.
• Order service wire and meter equipment (OH/UG installations).
• Initiate JULIE utility locates.
• Ensure permits, approvals, and locates are completed prior to construction.
• Coordinate post‑installation inspections.
• Ensure compliance with Com Ed standards.
• Track completion of all project scopes.
• Finalize documentation for project closeout.

• Experience in utility, construction, engineering coordination, or project management preferred.
• Strong understanding of project coordination, scheduling, and stakeholder communication.
• Familiarity with electrical distribution systems (preferred).
• Experience working with contractors, municipalities, and field crews.
• Strong organizational and documentation skills.
• Ability to manage multiple concurrent service requests and deadlines.
• Customer‑facing communication and coordination experience.
• Minimum of an Associate’s degree or higher preferred.

• Excellent benefits package including 401(k) match and employee stock ownership, gym and transit subsidies, paid volunteer time off, parental leave, continuing education reimbursement and more.
• Flexible work scheduling in a fast‑growing company.
• Fun, inclusive, and collaborative environment.
• Colleagues that appreciate differences in people, perspectives, cultures, and ideas.
• Employee‑led committees focused on engaging social, wellness and community service activities throughout the year.

Primera is committed to the principles of equal employment opportunity. Primera’s practices and employment decisions, including those regarding recruitment, hiring, assignment, promotion and compensation, shall not be based on any person’s race, color, creed, religion, national origin, sex, age, ancestry, disability, physical handicap, marital status, sexual orientation, veteran status, citizenship status or other protected group as defined by law.