Business Account Specialist - DG Connections

Company Summary

Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island Energy is part of the PPL Corporation (NYSE:PPL) family of companies addressing energy challenges head‑on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions.

PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.

Rhode Island Energy is looking for a customer‑facing professional to own and manage the relationship with complex, expedited, and simplified distributed generation (DG) applicants throughout the company's end‑to‑end interconnection process. Successful candidates will have strong technical and project‑management skills, enabling customer‑sponsored DG projects to be interconnected cost effectively, within state‑regulated timelines, while achieving high customer satisfaction. The professional will act as the customer’s primary point of contact, guiding them through regulatory, legislative and technical obligations, obtaining and interpreting technical documentation, performing preliminary screenings/feasibility reviews as necessary, drafting contractual agreements, and coordinating complex DG projects with a multitude of internal and external stakeholders throughout the construction process.

As a DG subject‑matter expert, the candidate will also provide outreach and education on DG initiatives and may assist customers in the preliminary stages of large complex electric projects to evaluate feasibility.

• Manage DG projects with customers, external vendors, contractors, and consultants to ensure timely delivery of utility services and project completion.
• Conduct engineering screenings/feasibility reviews, maintain work‑management systems, and update procedures to support design solutions that enhance Distributed Generation programs.
• Develop and maintain effective relationships with network strategy, account development, inside and outside sales, regulatory, energy product & program management, jurisdictional teams, and external vendors to facilitate communications and ensure the successful delivery of company products and programs.
• Challenge existing policies and procedures to continuously seek ways to enhance customer service and cost‑effectiveness.
• Coordinate internal and external resources to perform comprehensive engineering studies (ASO Study, Impact Study, Feasibility Study, etc.), commissioning analysis, and reports to ensure timely delivery of DG projects per applicable jurisdictional tariffs.
• Provide technical guidance, support, and coaching to others (internally and externally) to share knowledge and increase understanding of Distributed Generation programs and services.
• Analyze and evaluate developments in Distributed Generation and Renewable Energy technologies to identify impact of scenarios on the business and strategies for integrating cost efficiencies.
• Ensure projects follow appropriate accounting procedures.
• Negotiate, develop, and administer all aspects of interconnection‑related agreements.
• Provide energy‑efficiency and growth leads to the sales organization as applicable.
• Update and maintain company websites with the latest program information.
• Represent PPL Corporation as needed in industry associations.
• Perform other duties as assigned.
• Comply with all policies and standards.

• Bachelor’s Degree or equivalent industry experience and at least 2 years of work experience.
• Project‑management experience is preferred.

The company reserves the right to determine if this position will be assigned to work on‑site, remotely, or a combination of both. The assigned work location may change. In the case of remote work, physical presence in the office/on‑site may be required to engage in face‑to‑face interaction and coordination of work among direct reports and co‑workers.

Our company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identity, genetic information, disability status, or any other protected characteristic.