Remote Director, Incident & Escalation Engineering
Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-06-20
San Jose, Santa Clara County, California, 95199, USA
Listing for:
Cisco Systems, Inc.
Remote/Work from Home
position Listed on 2026-06-20
Job specializations:
-
Engineering
Job Description & How to Apply Below
Cisco Systems, Inc. is seeking a Director of Engineering for the Incident, Problem, and Escalation Management team. This fully remote role will lead customer impact events and enhance response strategies to improve overall customer experience.
The ideal candidate will have extensive experience in incident and problem management, as well as a strong background in overseeing engineering-focused organizations. Strong communication and decision-making skills are essential for success in this position.
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