Field Service Engineer, GCB | Remote

Join Hitachi Energy as a Field Service Engineer and become a vital part of our mission to deliver exceptional service and innovative solutions in the power systems industry. This is your chance to work with cutting-edge technology, tackle complex challenges, and make a significant impact on our customers' success. With opportunities for growth and development, you'll be part of a dynamic team that values collaboration, creativity, and excellence.

• Perform complex field service operations with strong technical skills.
• Deliver outstanding services remotely or on-site, including installation, maintenance, and repairs.
• Exceed customer expectations by understanding and anticipating their needs.
• Troubleshoot equipment failures and proactively prevent issues.
• Identify and resolve electrical or mechanical problems with minimal assistance.
• Develop potential sales and business opportunities through customer knowledge.
• Suggest product and process improvements to enhance operations.
• Lead field service projects and provide direction and analysis.

• Strong mechanical and electrical aptitudes.
• Trade education and experience in Industrial Mechanic and Electrical trades.
• College or university diploma/degree in a technical field (electrical or mechanical engineering) is an asset.
• Over 5 years of experience in technical field service work with power/mechanical equipment.
• Hands‑on experience with substation construction, high voltage equipment, and electrical testing.
• Proficient in MS Word, Excel, Outlook, SharePoint, and test equipment software.
• Current driver's license valid in the US and ability to work in the US.
• Ability to travel to the US, Canada, and Mexico.
• Collaborative, solutions‑oriented approach with strong communication skills.
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

We pride ourselves on offering a holistic range of competitive benefits Io support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. For this role, depending on grade and experience. we offer the following employee benefits (subject Io the respective plan rules):

• Financial Wellbeing
  : (Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance)
• Family Care
  :
  Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
• Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday).
• Employee Engagement and Development Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms.

Location Remote - Pennsylvania, United States of America

Job type Full time

Experience Experienced

Job function Engineering & Science

Contract Regular

Publication date

Reference number R0105198

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

Hitachi Energy is an Equal Employment Opportunity (EEO) employer committed to encouraging inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veteran status, or any other legally protected characteristic.

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