Field Service Representative

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Our Water Technology Business has an exciting opportunity available for a Field Service Representative. The Field Service Representative will be responsible for managing all aspects of water treatment plant commissioning, installation, and optimization, serving as a key interface between design engineering, construction teams, control systems, and customers.

Duties & Responsibilities:

Design & Engineering Support

* Participate in Model Reviews, Engineering Design Meetings, and Safety in Design reviews

* Ensure accessibility, maintenance, and operability of process equipment

* Define problems, collect data, and draw valid conclusions to improve operations and determine design viability

* Apply water treatment chemistry calculations, plane geometry, and engineering principles to troubleshooting and problem resolution

Construction & Installation Management

* Serve as construction liaison between design engineering and construction teams during Water Treatment Plant erection

* Identify and correct equipment alignment issues and plumb adjustment figures during installation

* Manage activities of outside vendors and suppliers, ensuring services and supplies meet project specifications and performance requirements

* Maintain strong safety mindset to ensure executed work reflects technical requirements within company safety standards

Commissioning & Control Systems

* Develop and execute Commissioning Schedules and Performance Plans for Water Treatment Plants

* Commission Water Treatment Plants by ensuring process equipment and control systems perform per specifications

* Perform control system factory acceptance tests with clients and client-designated representatives

* Perform specific PLC/HMI activities including Control System IO Checkout, system networking, program upload/download, understanding ladder logic and function blocks, troubleshooting code, and writing simple logic

Training & Technical Support

* Develop Standard Operating Procedures and log sheets to document and monitor equipment operation

* Develop and execute classroom and hands-on training regarding operation and maintenance of process equipment

* Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer sites

* Deliver effective presentations to customers, clients, and internal teams

After-Market Services & Documentation

* Perform after-market services including site inspections, equipment inspections, and operator training

* Prepare timely and accurate technical reports for customer records and reference for future outages

* Apply mathematical operations to budget analysis and Time & Material (T&M) contract cost monitoring

* Manage quality data for accuracy and report generation

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms

* Frequently required to stand; stoop, kneel, crouch, or crawl; and talk or hear

* Occasionally required to walk and climb or balance

* Must occasionally lift and/or move up to 25 pounds

* Specific vision abilities required include close vision, color vision, depth perception, and ability to adjust focus

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Noise level in the work environment is usually moderate; possible exposure to loud noise level on-site

* Site assignments shall be in Canada and foreign countries and may involve accommodations at remote work camps

* Many water treatment facilities are located outside and work activities will be outdoors

* Exposure to chemically aggressive fluids (acids and bases)

Qualifications

Knowledge, Skills & Abilities:

* Strong water treatment chemistry knowledge and technical proficiency with ability to apply engineering principles to…