Department Manager - Construction Services

Department Manager
- Construction Services
- Miami, Florida

Professional Service Industries, Inc. (Intertek-PSI) seeks a Construction Services Department Manager to support the Construction Materials Testing Department in our Miami office. This high‑impact leadership role involves driving growth, building client relationships, and developing a strong local team in the fast‑paced South Florida market.

• Own the overall management of the Miami CMT profit center, including planning, growth, profitability, cost control, employee development, quality control, and client relations.
• Drive top‑line growth through systematic client finding: prospecting, networking in the South Florida A/E/C community, responding to RFQs/RFPs, and cross‑selling Intertek services.
• Set, track, and achieve sales and margin targets for the Miami Construction Materials Testing Department, ensuring performance that is competitive with the local market.
• Lead employees to achieve optimal quality, safety, and production, reinforcing Intertek’s “Total Quality. Assured.” culture.
• Provide training, coaching, and guidance to technicians and engineers, helping to build a strong bench of local talent.
• Oversee management of the internal quality program and accreditation, maintaining compliance with industry standards and client expectations.
• Perform project management duties, including scope definition, resource planning, budgeting, and schedule control for CMT and related civil engineering projects.
• Lead growth of the Miami Construction Services practice by:
  • Developing and executing a local business development plan focused on Miami‑Dade and broader South Florida.
  • Building and maintaining relationships with owners, developers, architects, engineers, and contractors in the South Florida market.
  • Proactively identifying upcoming projects and positioning Intertek‑PSI for key pursuits.
  • Cultivating and expanding strong working relationships with public‑sector clients, including municipalities, counties, cities, and the Florida Department of Transportation (FDOT), and effectively navigating their procurement and project delivery processes.
• Effectively communicate with a diverse client base and staff; bilingual Spanish/English skills are highly preferred for success in the Miami market.

The compensation package is determined based on factors such as skill set, experience, qualifications, and other job‑related considerations. Signing bonuses and/or relocation assistance to the Miami area may be considered. Intertek offers a comprehensive benefits program that includes medical, dental, vision, life, and disability insurance; a 401(k) plan with company match; generous paid time off; tuition reimbursement; and more.

This position is primarily based in the Miami office and in the field, with occasional remote work or working from home considered to support business needs and project requirements while maintaining a strong leadership presence.

• Bachelor’s degree in Civil Engineering or relevant experience in the CMT industry is required.
• 5+ years of leadership, management, and/or project management experience in Construction Materials Testing and/or Geotechnical Engineering is required.
• Prior personnel management, hiring, and training experience required.
• Strong customer focus and commitment to quality.
• Demonstrated experience delivering projects for public‑sector clients (municipalities, counties, cities, and/or FDOT), and a solid understanding of their standards, specifications, and contract requirements.
• Ability to communicate and interact effectively in both verbal and written communication.

• Experience working with clients and staff in the Miami/South Florida market.
• Existing relationships with public‑sector clients (municipalities, counties, cities, and/or FDOT) is highly preferred.
• Previous staff management experience and P&L responsibilities highly preferred.
• Multi‑sector experience (private, municipal, FDOT) preferred, especially within the South Florida region.
• Established network in the Miami / South Florida A/E/C community and proven ability to generate new business opportunities highly preferred.

Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. For individuals with disabilities who would like to request accommodation, please contact  or call 1‑877‑694‑8543 (option #5) to speak with an HR representative.