Field Service Representative

Autonomous Defense for the World's Most Critical Missions

DZYNE is comprised of the top minds in the field, proven in their ability to not only conceive of groundbreaking designs, but also to deliver functioning systems with precision, agility and innovation at every turn. Our expertise lies in aerodynamics, structural design, systems engineering, flight test, artificial intelligence, and software development. We are the future of autonomous defense ecosystems.

From engineering and programming to operations, DZYNE Technologies is seeking talented individuals ready to take on meaningful challenges and help develop industry-defining technology. We offer competitive compensation, comprehensive benefits, and a culture built on innovation, teamwork, integrity, and customer service.

DZYNE is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. DZYNE complies with applicable state and local laws governing nondiscrimination in employment in every location in which our company has facilities. This policy applies to all terms.

Position:Field Service Representative I

Location: Irvine, CA

Job :1219

# of Openings:1

About DZYNE

DZYNE Technologies is leading the future of autonomous defense. Based in Irvine, California, we develop and manufacture advanced airborne and ground-based defense solutions deployed in over 50 countries. Backed by U.S. Government Programs of Record, our technologies are field-proven, scalable, and production-ready.

We're regrowing fast,and looking for innovators ready to make an impact. At DZYNE, you'lljoin a culture built on collaboration, integrity, and purpose. We celebrate wins, value diverse perspectives, and support every team member's success.

Position:Field Service Representative I - OCONUS UAV Systems

Location:Remote

Work arrangement
: CONUS Flight Test and/or Rotations to OCONUS locations

Position Summary:

DZYNE Technologies is building a highly skilled team that thrives in the operation and support of Unmanned Aircraft Systems in a rapid development environment where aircraft progress from design, fabrication, assembly, and flight in a short period of time.

The successful candidate will be a highly organized self-starter who has direct, hands-on experience providing subject matter expert support to operating customers. Field Service Representatives (FSR) at CONUS and OCONUS locations provide maintenance and support services for all the aircraft systems and serve as the link between deployed operating units and DZYNE.

FSR support can range between twelve (12) hours per day, seven (7) days per week OCONUS and eight (8) hours per day, five (5) days per week CONUS.

• Supports forward deployed or training activities and operations
• Performs analysis of system operations and provides associated analysis reports or documentation back to the home office
• Completes hardware and accessory installation, software connectivity, technical issues, and equipment interconnectivity
• Performs testing, repairing, removing and replacing parts, loading software and firmware for systems, subsystems, equipment, and components
• Performs a wide variety of integrity testing and interviews customers to gather information about problems
• Prepares and presents a wide variety of incident/performance reports to the customer and tothe service delivery manager
• Provides advice and a wide variety of complex onsite training for customer support personnel

• Must meet minimum military health standards for worldwide deployment
• DoD Secret security clearance or higher with a current background investigation
• Must have a valid FAA Class 3 medical certificate (or able to meet standards)
• A high degree of computer literacy: prior experience with software/hardware installation, knowledge of computer networking to include TCP/IP, Ethernet, and fiber optics.
• Experience in avionics and electronics, including wire harness fabrication, basic soldering and understanding of engineering drawings, blueprints, and test procedures.
• Experience in aircraft networks, various datalinks, Vortex, and SATCOM communications.
• Experience with COMSEC equipment and procedures.

• Previous payload maintenance experience preferred; prior experience with WESCAM MX-15 desired.

• Bachelor's degree in the related area OR practical/formal military equivalent experience and training.
• 3-5 years of experience in unmanned aviation performing as an FSR or equivalent military experience.

Travel Required
:
Up to 70% worldwide.

Working Conditions

• The diversity of work conditions may range from an environment where there is little or no physical discomfort, such as a general office environment or warehouse.
• Work performed may be in a harsh climate,…