Robot Operations Specialist - DoorDash Dot

About the Team

Door Dash Labs is an independent team within Door Dash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!

We’re looking for a strong operator to carry out the testing, deployment, and logging of new advanced technologies, working outside and from various offices around the Phoenix area. Two-week training will occur in the Phoenix Arizona Area. In this role, you’ll report to the Team Lead and be a core member of our Field Operations Team.

Shift: This role requires working nights and weekends, with shift hours ranging from 2 PM to 12 AM. There may be a need to rotate between shifts to support operational and business needs. There will be a two week notice provided whenever this is needed.

This role requires you to be comfortable with riding an electric bike in the Phoenix Area. You will need to be comfortable biking in day/night conditions as well as in traffic/on streets.

• Manage live tests actively in transport, deployment, and safety
• Work closely with multiple stakeholders to improve the product, including hardware, software, and business operations teams
• Execute and document tests to verify autonomous technologies, including understanding behavior, product capabilities, new and existing issues, and added requirements
• Rigorous attention to process, testing programs, and checklists, ensuring high levels of safety as well as efficiency and reliability of new products

• 2 years of experience or strong interest in the space
• Drivers license required, able to support multiple locations in Phoenix, including Tempe, Mesa, Chandler, Gilbert and Scottsdale
• Comfortable working outside and operating micro-mobility
• Experience and enthusiasm with live Field Operations for deployment of products, bonus if related to autonomous vehicles
• Strong organizational and process skills, comfortable with following schedules and some evening and weekend work
• Familiarity with ticketing tools to collect feedback, schedule fixes, and track progress

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

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At Door Dash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
Door Dash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

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