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Senior Genesys Cloud CX Lead Engineer - Remote
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-25
Washington, District of Columbia, 20022, USA
Listing for:
DC International
Remote/Work from Home
position Listed on 2026-08-25
Job specializations:
-
Engineering
Systems Engineer -
IT/Tech
Systems Engineer, IT Consultant
Job Description & How to Apply Below
EDCi is seeking a Sr. Genesys CX Implementation Engineer to design, configure and implement Genesys Cloud CX solutions remotely for clients across the US. You will lead projects, develop IVR/ACD scripts, and collaborate with account and engineering teams to ensure on-time delivery and high-quality support.
The role emphasizes architecture contributions, technical papers, and best practices, with a strong customer-service focus and opportunities to gain certifications through funded training.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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